Print Head Warranty

The Canon name is synonymous with high quality customer service and by offering a years warranty on our print heads we are making sure that our customers have the best and most valuable experience when using a Canon product.  Please follow these simple steps:

• To check your image quality click here 
• If continued print head failure, complete the PF-03 Warranty Claim form
• Return the print head and requested documents to your local Canon sales office
• On validation of the claim a new print head will be issued

Important Notes

• The print head warranty applies to the ImagePROGRAF IPF series.
• PF-03 Print head only is covered for warranty claims
• If the print head was damaged prior to Installation, please contact your reseller for further assistance.
• Be sure that all Manufacturer Guidelines are followed within the User Manual to maintain the performance of the print head.
• Before making any print head adjustments, be sure that the latest firmware is installed. To check the latest Firmware level for your device, please click here
• Please be sure to execute the Status Print within the device User Menu to retain key information relating to the print head.