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Our Approach to Managed Print Services (MPS)

Spending time to understand your business needs and IT requirements is a crucial part of Canon’s Managed Print Service offering. Our entire approach is carried out using ITIL® and PRINCE2® methodologies to ensure your expectations are met and that cost and productivity improvements are maximised.

Discover

Appreciating how your business operates is a critical part of the Discover phase. We use a detailed MPS Audit methodology and tools to assess your print fleet, print behaviour and document processes. By capturing these requirements in detail, we can determine a current total cost of ownership and leverage this within the Design phase.

Find out more about Discover »
Design

Canon’s experienced consultants will use your MPS Audit results to design a print and document solution that meets and evolves with your changing needs. We’ll work with you to define the business case, propose the service solution and clearly state the guaranteed savings.

Find out more about design »
Transition & Implement

Our team will implement a program to ensure a seamless transition to your new managed solution. A superb user experience, rapid installation and change management all contribute to a solution that quickly delivers against expectations.

Find out more about Transition & Implement »
Manage & Support

Our experts will ensure your print fleet and related document workflows maintain optimum performance over the long term, placing the highest importance on achieving KPIs and SLAs.

Find more about Manage & Support »
Review

A core part of Canon Managed Print Services is the capture and reporting of service and performance information to deliver continual improvements, supporting your evolving organisational needs.

Find more about Review »

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