Get support by calling the number for your country shown below.
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You can contact our helpdesk online by submitting your questions through a web-submit form. To submit a web-submit form click here.
Alternatively, you can call the helpdesk for support.
For the below listed countries you can reach the helpdesk by dialling the following local number:
Austria: 0810 0810 09Belgium – Dutch: (+32) (0)2 6200 197Belgium – French: (+32) (0)2 6200 197Czech Republic: (+420) 296 335 619Denmark: (+45) 70 20 55 15Finland: (+358) (0)20 366 466France: (+33) (0) 17048 0500Germany: 069 29 99 36 80Hungary: 06 1 235 5315Ireland: 1890 200 563Italy: 848 800 519Luxemburg: (+352) 27 302 054Netherlands: 020 721 91 03Norway: (+47) 23 50 01 43 Poland: (+48) 22 583 4307Portugal: (+351) 21 424 51 90Slovakia: (+421) 250 102 612Spain: 901 900 012Sweden: (+46) (0)8 519 923 69Switzerland– French: 0848 833 838Switzerland – German: 0848 833 838United Kingdom: (+44) 0844 369 0100
Our helpdesk can be reached during business hours. For your local opening times and prices, click on your country’s link from the list above. During this phone call you might be asked for some additional information. We recommend having the product as well as the following details at hand: exact product model name (e.g. EOS 400D) serial number of your device Operating system installed on your computer if applicable (e.g. Windows XP, Mac OS 10) Reference number of a previous contact with our helpdesk if available (so that we don’t have to capture your details again) Note:
You will also be asked for your email address. This may be used to send you a survey to obtain your feedback to help us constantly improve our service. If you do not wish to participate in the survey, please ignore this email. You will not be contacted further unless there is a specific requirement to do so regarding your initial enquiry.