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PIXMA MG8240

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PIXMA MG8240

PIXMA MG8240

FAQ ID: 8201134500
Last modified: 01-Apr-12


FAQ: Cleaning the Pad in the Cassette

Solution:


If the pad in the cassette is smeared with paper powder or dirt, two or more sheets of paper may be ejected. Follow the procedure below to clean the pad in the cassette.

You need to prepare: cotton swab

1. Pull out the cassette from the machine, and remove all the paper.

2. Clean the pad (A) sideways with a moistened cotton swab.


IMPORTANT
  • After cleaning the smeared pad, dry it completely.


If the problem is not resolved, contact the service center.

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