If error messages appear on the screen, try one of the following solutions.
|No memory card||The memory card may be inserted facing the wrong way. Reinsert the memory card facing the correct way.|
|Memory card locked||SD The write-protect tab of the SD/SDHC/SDXC memory card is set to the locked position. Switch the write-protect tab to the unlocked position.|
The [Memory card locked] message appears on the screen
|Cannot record!||Shooting was attempted without a memory card in the camera. To shoot, insert a memory card facing the correct way.|
|Memory card error||The memory card may be malfunctioning. You may be able to solve this problem by formatting the memory card (low level formatting).|
Formatting a Memory Card
If the problem cannot be solved even after you formatted the memory card, the camera may be malfunctioning, so please contact the service centers.
|Insufficient space on card||There is not enough free space on the memory card to shoot or edit images. Erase the images to open space for new images, or insert an empty memory card.|
|Change the battery pack.|
|Battery charge is insufficient to operate the camera. Replace it at once with a charged one or recharge the battery.|
|Change the batteries.|
|Battery charge is low. Change the batteries.|
|No Image.||The memory card does not contain any images that can be displayed.|
|Protected!||The image is protected. Follow the procedures below to remove the protection.|
- Press the <Playback> () button, and then turn the power on. Select the <MENU> () button > the [Playback] () tab > [Protect] > [Select] and then select the image for which you want to remove protection. Next, press the <FUNC./SET> () button to remove [Protect] ().
Image too large.
Cannot play back AVI
|- It may not be possible to display images that were edited or renamed on a computer, or images shot with another camera.|
Cannot modify image
Cannot register this image!
Cannot assign to category
|- The following functions may be unavailable for images that were renamed or already edited on a computer, or images shot with another camera. Note that starred (*) functions are not available for movies.|
Magnify*, Rotate, Edit*, Print List*, and Photobook Set-up*
|Exceeded selection limit||More than 998 images were selected for Print List. Choose 998 images or less.|
|Communication error||An excessive amount of images (approx. 1,000) on the memory card prevented printing or image transfer to a computer. To transfer the images, use a commercially available USB card reader. To print, insert the memory card directly into the printer card slot.|
|Naming error!||The folder or image could not be created because there is an image with the same file name as the folder or image that the camera is attempting to create, or the highest possible file number has already been reached.|
- Press the <> button, and then select the [Settings] () tab to change [File Numbering] to [Auto Reset], or format the memory card.
Formatting a Memory Card
|Lens Error||- This error may occur if the lens is held while it is moving, or when the camera is used in dusty or sandy locations.|
- Frequent display of this error message may indicate camera damage. In this case, contact a Canon Customer Support Help Desk.
|A camera error was detected (error number)||- If this error message is displayed immediately after a shot, the image may not have been saved. Switch to Playback mode to check for the image.|
- Frequent display of this error message may indicate camera damage. In this case, write down the error number (Exx) and contact a Canon Customer Support Help Desk.
|File Error||It may not be possible to print computer-edited images or images shot with another camera.|
|Print error||Check the paper size setting. If this error message is displayed when the setting is correct, restart the printer and complete the setting on the camera again.|
|Ink absorber full||Contact a Canon Customer Support Help Desk to request assistance with ink absorber replacement.|