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XEED SX80

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XEED SX80

XEED SX80

FAQ ID: L00000111
Last modified: 31-Oct-11


FAQ: The projector cannot be controlled via the user commands of audio/visual equipment control devices and computers.

Details:


It is possible that the user commands of audio/visual equipment control devices and computers cannot be used to control the projectors listed below.

If the projector is operated by the top control on the projector body or the remote control everything works normally.


Affected projectors:

Model nameFirmware version
XEED SX8001.000000 to 01.030204
XEED SX80001.0000 to 01.0201
XEED SX80 Mark II01.000000 to 01.020203
XEED WUX1001.000000 to 01.020104  (When the network function is enabled)
01.0000-- to 01.0201-- (When the network function is disabled)
XEED WUX10 Mark II01.000000 to 01.020203 (When the network function is enabled)
01.0000-- to 01.0202-- (When the network function is disabled)

Note:
When the network function of the WUX10 or WUX10 Mark II is disabled, the last two digits of the firmware version will be displayed as “--“.

 
How to check the firmware version:
Use the projector to project on a white surface, and then press the [Menu] button in the top control on the projector body (or on the remote control) to open the menu.
Next, select [Information] from the menu screen (indicated by the red rectangle in the image below) to open the information screen.

L00000111_Menu

Check the firmware version that is displayed on the information screen (indicated by the red rectangle in the image below).

L00000111_Firmware

For additional details, see [Checking the Information of the Projector] section in the user’s manual.

Solution:


Users who use the user commands to control the affected projectors are kindly requested to contact one of our authorised repair facilities.

Should you have any further inquiries, please use our contact support or telephone support option.

Click here to view all applicable modelsClick here to close the applicable models list

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