While the Power lamp is flashing blue, the printer is initializing. Wait until the Power lamp stops flashing and remains lit blue.
When printing large data such as a photo or graphics, it may take longer to start printing. While the Power lamp is flashing blue, the computer is processing data and sending it to the printer. Wait until printing starts.
You can check the ink status using the ink lamps or your computer screen.
With the Ink Lamps
1.Make sure that the power is turned on, and open the Front Tray gently.
Gently press the upper center of the Front Tray to open it.
2.Open the Top Cover.
3.Check the ink lamps.
The ink tank is correctly installed and there is sufficient ink left for printing.
- Flashing slowly (at around 3-second intervals)
Ink is low. You can continue printing for a while, but we recommend you to have a new ink tank available.
- Flashing fast (at around 1-second intervals)
The ink tank is installed in the wrong position or it is empty. Make sure that the ink tank is installed in the correct position as indicated by the label on the Print Head Holder. If the position is correct but the lamp flashes, the ink tank is empty. Replace it with a new one.
The ink tank is not installed properly or the function for detecting the remaining ink level is disabled. If the ink tank is not installed properly, press the mark (Push) on the ink tank until the ink tank clicks into place. If it does not click into place, make sure that the orange protective cap has been removed from the bottom of the ink tank. If the function for detecting the remaining ink level is disabled, replace the ink tank with a new one.
See Replacing an Ink Tank
If the ink lamp is still off after reinstalling the ink tank, there has been an error and the printer cannot print. Check the Alarm lamp on the printer.
With the Computer Screen
You can confirm the status of each ink tank with the printer status monitor (Windows) or the Canon IJ Printer Utility (Macintosh).
(A) Check if any symbol appears on the screen.
The ink with (Ink low) is running low. You can continue printing for a while, but we recommend you to have a new ink tank available.
An error message may appear while printing. Confirm the message and take an appropriate action.
Follow the procedure below to open each of the confirmation screens.
1.Open the printer driver setup window.
2.Click View Printer Status on the Maintenance sheet.
To confirm the ink tank information, click the Ink Details menu.
You can also display the printer status monitor by clicking Canon XXX (where "XXX" is your printer's name) which appears on the taskbar while printing.
1.Open the Canon IJ Printer Utility dialog box.
2.Select Ink Level Information in the pop-up menu.
Checking the Ink Status
To confirm the ink tank information, click Ink Details.
If there is still sufficient ink but its ink lamp is flashing red, an ink tank may not be installed in a right position.
When ink runs out while printing is in progress, the Alarm lamp flashes orange four or seventeen times and the error message will appear on your computer screen. Make sure which ink tank has run out of ink and replace it with a new one.
- When ink runs out or other errors occur, the Alarm lamp flashes orange to inform you of the error.Refer to "Four flashes:" or "Seventeen flashes:" of "Alarm Lamp Flashes Orange".
- If print results become faint or white streaks appear despite sufficient ink levels, see When Printing Becomes Faint or Colors Are Incorrect.
When the ink tanks run out of ink, follow the procedure below to replace them.
To maintain optimal print quality, we recommend the use of specified Canon brand ink tanks. Refilling ink is not recommended.
If you remove an ink tank, replace it immediately. Do not leave the printer with ink tanks removed.
Use new ink tanks for replacement. Installing used ink tanks may cause the nozzles to clog. Furthermore, with such ink tanks, the printer will not be able to inform you when to replace the ink tanks properly.
Once an ink tank has been installed, do not remove it from the printer and leave it out in the open. This will cause the ink tank to dry out, and the printer may not operate properly when it is reinstalled. To maintain optimal printing quality, use an ink tank within six months of first use.
Color ink may be consumed even when printing a black-and-white document or when black-and-white printing is specified.
Every ink is also consumed in the standard cleaning and deep cleaning of the Print Head, which may be necessary to maintain the printer's performance. When an ink tank is out of ink, replace it immediately with a new one.
1. Make sure that the power is turned on, and open the Front Tray gently.
Gently press the upper center of the Front Tray to open it.
2. Open the Top Cover.
The Print Head Holder moves to the replacement position.
Do not hold the Print Head Holder to stop or move it forcibly. Do not touch the Print Head Holder until it stops completely.
- Do not touch the metallic parts or other parts inside the printer.
- If the Top Cover is left open, the Print Head Holder moves to the right. In this case, close and reopen the Top Cover.
- If you open the Top Cover while the Front Feed button is flashing quickly, the Print Head Holder may not move to the replacement position. In this case, close the Top Cover, press the Front Feed button, then wait until the Front Feed button stops flashing and stays lit. To continue printing from the Front Tray after replacing the ink tank, follow the procedure from (3) in step 3 in Loading Paper in the Front Tray and start printing again.
- Do not open the Inner Cover (A) when replacing the ink tank. If the Inner Cover is open after replacing the ink tank, be sure to close it.
3. Replace the ink tank with the lamp flashing fast.
Push the tab (B) and lift the ink tank to remove.
Do not touch the Print Head Lock Lever (C).
- Handle the ink tank carefully to avoid staining of clothing or the surrounding area.
- Discard the empty ink tank according to the local laws and regulations regarding disposal of consumables.
- Do not remove two or more ink tanks at the same time. Be sure to replace ink tanks one by one when replacing two or more ink tanks.
- For details on ink lamp flashing speed, see Checking the Ink Status .
4. Prepare the new ink tank.
(1) Take the new ink tank out of its package.
(2) Remove the orange protective cap (D) from the bottom of the ink tank as indicated in the figure below.
Remove the protective cap while holding it to prevent the ink from staining your fingers.
Discard the protective cap once it is removed.
Do not touch the electrical contacts (E) on the ink tank. It can cause the printer to malfunction or become unable to print.
- If you shake the ink tank, the ink may spill out and stain your hands and the surrounding area. Be careful to handle the ink tank.
- Do not squeeze the side of ink tanks as this may cause the ink to leak out.
- Be careful not to stain your hands and the surrounding area with ink on the removed protective cap.
- Do not reattach the protective cap once you have removed it. Discard it according to the local laws and regulations regarding disposal of consumables.
- Do not touch the open ink port once the protective cap is removed, as this may prevent the ink from being ejected properly.
5. Install the new ink tank.
(1) Insert the front end of ink tank into the Print Head at a slant.
Make sure that the position of the ink tank matches the label.
(2) Press the mark (Push) on the ink tank until the ink tank snaps firmly into place.
Make sure that the ink lamp lights up red.
- You cannot print if the ink tank is installed in the wrong position. Be sure to install the ink tank in the correct position according to the label on the Print Head Holder.
- You cannot print unless all the ink tanks are installed. Be sure to install all the ink tanks.
6. Close the Top Cover.
The printer will start mixing the ink automatically.
Wait until the Power lamp stops flashing and stays lit and the printer has stopped making operating noise. It takes about 3 minutes or less.
Do not open the Top Cover while the printer is operating (the Power lamp is flashing blue).
Replacing an Ink Tank
- If the Alarm lamp still flashes orange after the Top Cover is closed, refer to "Alarm Lamp Flashes Orange".
- When you start printing after replacing the ink tank, the printer starts cleaning the Print Head automatically. Do not perform any other operations until the printer completes the cleaning of the Print Head. The Power lamp flashes blue while cleaning.
- If printed ruled lines are misaligned or the print head position is misaligned, adjust the print head position.See Aligning the Print Head.
If the ink lamp is not lit, press themark on the ink tank until it clicks into place.
Wait until printing starts.
When the printer vibrates after the printer is turned on, it is shaking the ink tanks. Wait until the printer stops vibrating.
- If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and try printing again. If printing starts normally, there is a problem with the relay device. Consult the reseller of the relay device for details.
- There could also be a problem with the USB cable. Replace the USB cable and try printing again.
If there are any unnecessary print jobs, delete them.
If the Inner Cover is opened, close the Inner Cover and press the RESUME/CANCEL button on the printer.
Press the RESUME/CANCEL button on the printer to clear the error. Then check the Page Size setting in the Page Setup sheet (Windows) or the Page Setup dialog box (Macintosh) in the printer driver and load paper that is the same size as the setting and try printing again.
If printing does not start even when the paper loaded in the printer is the same as the setting, set the printer driver not to detect the width of the paper.
* Select the Detect paper width check box again once printing is complete, and then click Send.
The Custom Settings in the Maintenance sheet, clear the Detect paper width check box, and then click Send.
In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, clear the Detect paper width check box, and then click Send.
The settings here are also applied under Direct Printing from a digital camera.
When using Art Paper or non Canon genuine specialty paper, be sure to select the type of each media from Media Type and a paper size which says "Art XX (Margin 35)" from Paper size.
Confirm the settings following the procedure below, and try printing again.
1. If the page size you want to use is not displayed, open the File menu of the application and select Print. Then make sure that the name of your printer is selected.
2. Make sure that the paper selected for Media Type in the Main sheet (Windows) or the Print dialog box (Macintosh) in the printer driver matches the paper loaded in the printer.
3. Make sure that the Page Size setting in the Page Setup sheet (Windows) or the Paper size setting in the Page Setup dialog box (Macintosh) in the printer driver is the same as the size set in step 1.
The printer will not print properly if you are using a driver for a different printer.
In Windows, make sure that your printer's name is selected in the Print dialog box.
In Macintosh, make sure that your printer's name is selected in Printer in the Print dialog box.
To make the printer the one selected by default, select Set as Default Printer (Windows), Default Printer or Make Default (Macintosh).
Configure "USBnnn" (where "n" is a number) as the printer port.
1. Log on as a user account with administrator privilege.
2. Click Control Panel, then Printer under Hardware and Sound.
In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and Faxes.
In Windows 2000, click Control Panel then Printers.
3. Right-click the Canon XXX icon, then select Properties.
4. Click the Ports tab to confirm the port settings.
Make sure that a port named USBnnn (where "n" is a number) with Canon XXX appearing in the Printer column is selected for Print to the following port(s).
If the setting is incorrect, reinstall the printer driver or change the printer port to the correct one.