- When loading two or more sheets of paper, flip through the paper before loading.
- When loading two or more sheets of paper, align the edges of the sheets before loading.
- When loading two or more sheets of paper, make sure that the paper stack does not exceed the paper load limit. However, proper feeding of paper may not be possible at this maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature and humidity). In such cases, reduce the sheets of paper you load at a time to less than half of the paper load limit.
- Always load the paper in portrait orientation, either in the Rear Tray or the Cassette, regardless of the printing orientation.
- When you load the paper on the Rear Tray, load the paper with the print side facing UP and slide the Paper Guides to align with the both sides of the paper.
- When loading paper in the Cassette, slide the Paper Guide on the front side to align with the corresponding mark of page size. Load the paper with the print side facing DOWN, align the right edge of the paper stack against the right side of the Cassette, then slide the Paper Guide on the left side to align with the left edge of the paper stack.
Paper Sources to Load Paper
The printer has two paper sources to feed paper; Cassette and Rear Tray.
You can load paper in either one of the paper sources, depending on the page size and media type of paper. Paper is fed from the Cassette or Rear Tray depending on the selection of the page size or media type.
See Media Types You Can Use.
NOTE
When printing, select the correct page size and media type. If you select the wrong page size or media type, the printer may feed paper from the wrong paper source or may not print with the proper print quality.
For details on how to load paper in each paper source, see Loading Paper in the Cassette or Loading Paper in the Rear Tray.
- Loading Plain Paper in the Cassette
When you use A4, B5, A5, or Letter-sized plain paper, load it in the Cassette.
The printer feeds paper from the Cassette automatically by selecting plain paper (A4, B5, A5, or Letter size) in the print settings with the printer driver when printing.
- Loading Photo Paper / Envelopes in the Rear Tray
When you use photo paper, load it in the Rear Tray.
The printer feeds paper from the Rear Tray automatically by selecting the media types other than plain paper, such as photo paper, in the print settings with the printer driver when printing.
When you use plain paper other than A4, B5, A5, or Letter size, also load it in the Rear Tray.
Loading Paper in the Cassette
You can load only A4, B5, A5, or Letter-sized plain paper in the Cassette.
Load other sizes or types of paper in the Rear Tray.
See Media Types You Can Use.
NOTE
- We recommend Canon genuine photo paper for printing photos.
For details on the Canon genuine paper, see
Media Types You Can Use.
- You can use general copy paper.
For the page size and paper weight you can use for this printer, see
Media Types You Can Use.
1. Prepare paper.
Align the edges of paper. If paper is curled, flatten it.

NOTE- Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams.
- If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat.
For details on how to flatten curled paper, refer to "
Paper Is Smudged/Printed Surface Is Scratched".
2. Load Paper.
(1) Close the Paper Output Tray (C), pull out the Cassette (D) and remove the Cover (E).

(2) Pull the Tab (F) in the direction of the arrow and extend the Cassette.

(3) Move the left Paper Guide (G) to the edge.

(4)Slide the front Paper Guide (H) to align with the actual size of the paper.
The front Paper Guide will click and stop when it aligns with the corresponding mark of paper size.

(5)Load plain paper.
Load paper with the printing side facing down.

NOTE
There may be a little space between the Paper Guide (H) and the paper stack.
(6)Align the paper to the right side of the Cassette (
),and slide the left Paper Guide completely against the left edge of the paper (
).
Make sure that the height of the paper stack does not exceed the line (I).

(7)Attach the Cover and insert the Cassette into the printer until it clicks into place.

3. Open the Paper Output Tray gently, and extend the Output Tray Extension to open.
NOTE
After loading paper
- Select the size and type of the loaded paper in Printer Paper Size and Media Type in the printer driver.
See
Printing Documents.
Loading Paper in the Rear Tray
You can load photo paper or envelopes in the Rear Tray.
IMPORTANT
If you cut plain paper into small size such as 4" x 6" / 10 x 15 cm, 4" x 8" / 101.6 x 203.2 mm, 5" x 7" / 13 x 18 cm, or 2.16" x 3.58" / 55.0 x 91.0 mm (Card size) to perform trial print, it can cause paper jams.
1. Prepare paper.
See step 1 in Loading Paper in the Cassette.
Align the edges of paper. If paper is curled, flatten it.
2. Load paper.
(1) Open the Paper Support, and pull it out.
(2) Open the Paper Output Tray gently, and extend the Output Tray Extension to open.

(3) Slide the Paper Guides (A) to open them, and load the paper in the center of the Rear Tray WITH THE PRINT SIDE FACING YOU.
(4) Slide the Paper Guides (A) to align them with both sides of the paper stack.
Do not slide the Paper Guides too hard. The paper may not be fed properly.

IMPORTANT
Always load paper in the portrait orientation (B). Loading paper in the landscape orientation (C) can cause paper jams.

REFERENCE
Do not load sheets of paper higher than the Load Limit Mark (D).

REFERENCE
- After loading paper
- Select the size and type of the loaded paper in Printer Paper Size and Media Type in the printer driver.
See
Printing Documents.
Loading Paper
Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the printer to jam or malfunction.
- Folded, curled, or wrinkled paper
- Damp paper
- Paper that is too thin (weighing less than 17 lb / 64 g/m2)
- Paper that is too thick (weighing more than 28 lb / 105 g/m2, except for Canon genuine paper)
- Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5)
- Picture postcards
- Postcards affixed with photos or stickers
- Envelopes with a double flap (or sticker flaps)
- Envelopes with an embossed or treated surface
- Envelopes whose gummed flaps are already moistened and adhesive
- Any type of paper with holes
- Paper that is not rectangular
- Paper bound with staples or glue
- Paper with adhesives
- Paper decorated with glitter, etc.
Media Types You Cannot Use
When printing on envelopes, refer to Loading Paper , and prepare the envelopes before printing.
Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in landscape orientation, they will not feed properly.
* If the paper source setting is not changed since you purchased this printer, the paper source for plain paper is the Cassette.
- Setting with the printer driver:
- Switching the Paper Source to Match the Purpose
In this printer, there are two paper sources, a rear tray and a cassette.
You can facilitate printing by selecting a paper source setting that matches your print conditions or purpose.
The procedure for setting paper source is as follows:
You can also set the paper source on the Quick Setup tab.
1. Open the printer driver setup window
2. Select the paper source
From the Paper Source list on the Main tab, select the paper source that matches your purpose.

- Automatically Select
Plain paper whose Page Size is Letter 8.5"x11", A5, A4, or B5 is fed from the cassette. Other sizes of plain paper and paper types other than plain paper are fed from the rear tray.
- Rear Tray
Paper is always fed from the rear tray.
- Cassette
Paper is always fed from the cassette.
IMPORTANT- Plain paper that is not Letter 8.5"x11", A5, A4, or B5 and paper types other than plain paper cannot be fed from the cassette.
- Continuous Autofeed
When plain paper runs out in the specified paper source, the printer automatically switches the paper source.
When printing a large volume of data, load plain paper of the same size in both the rear tray and the cassette. The printer then automatically switches the paper source when paper runs out in one paper source, thus reducing the work of reloading paper.
IMPORTANT- Continuous Autofeed is unavailable when paper other than Plain Paper is selected for Media Type.
- Since the printer feeds paper from the paper source that was being used the last time Continuous Autofeed was selected and printing ended, load the same paper in both the rear tray and the cassette.
- Paper Allocation
When the media type for the print data is plain paper and the paper size matches the paper allocation setting, the printer automatically feeds paper from the cassette. If not, the printer feeds paper from the rear tray.
To change the paper allocation settings, click Paper Allocation..., specify the Paper Size to be loaded in the cassette, and then click OK.
When you load frequently used plain paper in the cassette, the printer feeds other types of paper from the rear tray, thus reducing the work of reloading paper.
3. Complete the setup
Click OK.
When you execute print, the printer uses the specified paper source to print the data.
- For information on the paper source for plain paper when the Paper Source on the printer driver is set to Automatically Select:
- Setting the Paper Source for Plain Paper
When you select Automatically Select from Paper Source, you can use the printer driver to select the paper source for plain paper.
The procedure for setting the paper source is as follows:
Paper Source Setting for Plain Paper
1. Open the printer driver setup window
2. Click Paper Source Setting for Plain Paper on the Maintenance tab
The Paper Source Setting for Plain Paper dialog box opens.
NOTE
If the printer is off or bi-directional communication is disabled, a message may appear because the computer cannot collect the printer status.
If this happens, click OK to display the most recent settings specified on your computer.
3. Transmit the settings
Select the paper source for plain paper, and then click the Send button.
The selected settings are enabled hereafter.
IMPORTANT
The descriptions in the printer manual assume that the plain paper is supplied from the cassette. When you change the paper source setting, replace all instances of "cassette" with the new paper source.
If the paper tears in the Rear Tray, see Paper Jams to remove it.
If there are any foreign objects in the Rear Tray, be sure to turn off the printer, unplug it from the power supply, then remove the foreign object.

Paper does not feed properly if the Inner Cover is even slightly open.
Items to Prepare
The following items are needed to print onto the printable disc:
"G" is on the upper side.
- 3.15 inches / 8 cm Disc Adapter
Needed only when printing on 3.15 inches / 8 cm printable discs.
Attached to the Disc Tray when shipped.
Obtain a 4.72 inches / 12 cm or 3.15 inches / 8 cm printable disc with a label surface compatible with inkjet printing.
A "printable disc" differs from regular BD/DVD/CDs in that its label surface has been specially processed to be printed on by an inkjet printer.
Attaching the Disc Tray
IMPORTANT
Do not attach the Disc Tray until the message asking you to load the printable disc is displayed. Doing so can damage the printer.
1. Open the Paper Output Tray (A).
2. Make sure that the message asking you to load the printable disc is displayed, then open the Inner Cover (B).


3. Place the printable disc on the Disc Tray.
IMPORTANT- Make sure that there is no dirt on the Disc Tray before placing a printable disc on the Disc Tray.
- When placing a printable disc on the Disc Tray, do not touch the printing surface of the disc or the reflectors (C) on the Disc Tray.
- 4.72 inches / 12 cm printable disc:
(1) Place the printable disc on the Disc Tray with the printable surface facing up.
- 3.15 inches / 8 cm printable disc:
(1) Align the protrusions on both edges of the 3.15 inches / 8 cm Disc Adapter with indentations on the Disc Tray.

(2) Place the 3.15 inches / 8 cm printable disc on the Disc Tray with the printing surface facing up.

4. Attach the Disc Tray to the printer.
NOTE
The Disc Tray may be ejected after a specified period of time has elapsed. In this case, follow the on-screen instructions to attach the Disc Tray.
5. Insert the Disc Tray straight until the arrow (
) on the Inner Cover is almost aligned with the arrow (
) on the Disc Tray.

(D) Keep the Disc Tray level when inserting it.
(E) Align the arrow (
) on the Disc Tray with the arrow (
) on the Inner Cover.
IMPORTANT
Do not insert the Disc Tray beyond the arrow (

) on the Inner Cover.
Removing the Disc Tray
1. Pull out the Disc Tray.
2. Close the Inner Cover.


IMPORTANT
If the Inner Cover is opened, you cannot print on paper as it will not feed properly. Make sure that the Inner Cover is closed.
3. Remove the printable disc from the Disc Tray.
IMPORTANT
Do not touch the printing surface when removing the disc from the Disc Tray.
NOTE
Dry the printing surface sufficiently before removing the disc. If you see printing on the Disc Tray or the transparent parts on inner or outer diameter of the printable disc, wipe them off after the printing surface has dried.
- 4.72 inches / 12 cm printable disc:
(1)Remove the printable disc from the Disc Tray.
- 3.15 inches / 8 cm printable disc:
(1) Remove the 3.15 inches / 8 cm Disc Adapter from the Disc Tray.

(2) Remove the 3.15 inches / 8 cm printable disc from the Disc Tray.

IMPORTANT
The Disc Tray cannot be used if it becomes warped. Be sure to keep the Disc Tray on a flat place.
Cautions When Printing on the Disc Label
- Be sure to use the Disc Tray supplied with this printer. It has an "G" on the upper side.
- Do not print on printable discs that are not compatible with inkjet printing. The ink will not dry and may cause problems with the disc itself or devices which the disc is loaded onto.
- Do not print on the printable discs' recording surface. Doing so will make data recorded on discs unreadable.
- Hold the printable discs by their edges. Do not touch either the label surface (printing surface) or recording surface.
- Remove any dirt from the Disc Tray before placing printable discs on the Disc Tray. Loading discs in a dirty Disc Tray may scratch the recording surface of the discs.
- After printing, allow the printing surface of the disc to dry naturally. Do not use hairdryers or expose the disc to direct sunlight to dry the ink. Do not touch the printing surface until the ink has dried.
- Do not attach the Disc Tray while the printer is in operation.
- Do not remove the Disc Tray while printing on printable discs. Doing so may damage the printer, the Disc Tray, or the disc.
- Do not get dirt or scratches on the reflectors of the Disc Tray. The printer may not be able to recognize loading of the printable disc, or printing may become misaligned. If the reflectors on the Disc Tray become dirty, wipe the reflector clean with a soft, dry cloth, taking care not to scratch the plate.
- The Disc Tray may become dirty if software other than CD-LabelPrint or Easy-PhotoPrint EX is used.
- Always use the supplied 3.15 inches / 8 cm Disc Adapter when printing on 3.15 inches / 8 cm printable discs.
- Always close the Inner Cover after printing on printable discs.
- To keep the print quality at an optimal level, it is recommended to stop printing discs once every ten discs when printing more than ten discs continuously. To stop the printing operation, detach the Disc Tray from the printer, then close the Inner Cover. After approximately three minutes have elapsed, open the Inner Cover, attach the Disc Tray to the printer, then resume printing.
Printing on the Disc Label
The Disc Tray (supplied) allows the printing of images on printable discs (BD/DVD/CD etc.).
CD-LabelPrint is bundled application software that allows you to edit and modify data before printing. Install it on your computer to use it.
->Printing with CD-LabelPrint from the Computer
NOTE
We recommend that you test print on an unneeded printable disc first.
Printing with CD-LabelPrint from the Computer
- CD-LabelPrint is bundled application software that allows you to edit and modify data before printing. Install it on your computer to use it. To install this software, insert the Setup CD-ROM into the computer's disc drive, then perform Custom Install and select CD-LabelPrint.
- For details on how to print with CD-LabelPrint, refer to its manual. Click Start > All Programs > CD-LabelPrint > Manual.
Printing a Disc Label
NOTE
Cleaning the Paper Feed Roller will wear the roller, so perform this procedure only when necessary.
Cleaning the Paper Feed Rollers
If the Paper Feed Roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the Paper Feed Roller. Cleaning will wear out the Paper Feed Roller, so perform this only when necessary.
You need to prepare: three sheets of A4 or Letter-sized plain paper
1. Make sure that the power is turned on.
2. Open the Paper Output Tray gently, and extend the Output Tray Extension to open.
IMPORTANT
If the Inner Cover is open, close it.
3. Open the printer driver setup window.
4. Select Roller Cleaning.
(1) Click the Maintenance tab.
(2) Click Roller Cleaning.

(3) Select the paper source to clean (Rear Tray or Cassette).
(4) Click OK.

5. Clean the Paper Feed Roller without paper.
(1) Follow the message to remove paper in the paper source you selected in (3) of step 4.
(2) Click OK.
The Paper Feed Roller will rotate as it is cleaned.
6. Clean the Paper Feed Roller with paper.
(1) Make sure that the Paper Feed Roller has stopped rotating, then follow the message to load three or more sheets of A4 or Letter-sized plain paper in the paper source you selected in (3) of step 4.
(2) Confirm the message and click OK.
The printer starts cleaning.
The cleaning will be completed after the paper is ejected.
Do not perform any other operations until the printer completes the cleaning of the Paper Feed Roller.
(3) When the completion message appears, click OK.
If the problem is not resolved after cleaning the Paper Feed Roller in the Rear Tray, turn off the power, disconnect the power plug, then wipe the Paper Feed Roller (A) located in the center inside the Rear Tray with a moistened cotton swab or the like. Rotate the roller manually in the direction of the arrow (B) as you clean it. Do not touch the roller with your fingers; rotate it with the cotton swab.

If the problem is not resolved after cleaning the Paper Feed Roller, contact the service center.
1. Make sure that the power is turned on.
2. Open the Paper Output Tray gently, and extend the Output Tray Extension to open.
IMPORTANT
If the Inner Cover is open, close it.
3. Open the Canon IJ Printer Utility.
4. Select Roller Cleaning.
(1) Make sure that Cleaning is selected in the pop-up menu.
(2) Click Roller Cleaning.

(3) Select the paper source to clean (Rear Tray or Cassette).
(4) Click OK.

5. Clean the Paper Feed Roller without paper.
(1) Follow the message to remove paper in the paper source you selected in (3) of step 4.
(2) Click OK.
The Paper Feed Roller will rotate as it is cleaned.
6. Clean the Paper Feed Roller with paper.
(1) Make sure that the Paper Feed Roller has stopped rotating, then follow the message to load three or more sheets of A4 or Letter-sized plain paper in the paper source you selected in (3) of step 4.
(2) Confirm the message and click OK.
The printer starts cleaning.
The cleaning will be completed after the paper is ejected.
Do not perform any other operations until the printer completes the cleaning of the Paper Feed Roller.
If the problem is not resolved after cleaning the Paper Feed Roller in the Rear Tray, turn off the power, disconnect the power plug, then wipe the Paper Feed Roller (A) located in the center inside the Rear Tray with a moistened cotton swab or the like. Rotate the roller manually in the direction of the arrow (B) as you clean it. Do not touch the roller with your fingers; rotate it with the cotton swab.

If the problem is not resolved after cleaning the Paper Feed Roller, contact the service center.
Cleaning the Protrusions Inside the Printer
(The photo is the MP540.)
1. Prepare the printer
Remove all sheets of paper from the paper source from which paper could not be properly fed.
2. Open the printer driver setup window
3. Click Roller Cleaning on the Maintenance tab
The Roller Cleaning dialog box opens.
4. Select Rear Tray , and click OK
The confirmation message appears.
5. Open the Rear Tray.
6. Place a moistened cotton swab, etc. to one of the protrusions (A) of the feed roller shaft.
7. Execute paper feed roller cleaning
Make sure that the printer is on and click OK.
Paper feed roller cleaning starts and the shaft will rotate. While the shaft is rotating, clean the protrusions (A) by keeping the swab touching to them one by one.
8. Repeat steps 6 and 7 for each protrusion (A) of the feed roller shaft until you clean all of them.
Cleaning the Paper Feed Rollers
For information on cleaning the inside of the Cassette, refer to Cleaning the Pad in the Cassette.
Paper may be jammed if the Rear Cover is not closed completely. Push the Rear Cover until it is closed completely.
Refer to Overview of the Printer for the position of the Rear Cover.