Feedback

Please help us improve our service by completing a short survey based on your experience of the Canon Support website.



Complete the survey Topic

No, thank you Topic

Do not show again

i-SENSYS LBP7200Cdn

Find FAQs

Print  Print this information

i-SENSYS LBP7200Cdn

i-SENSYS LBP7200Cdn

FAQ ID: 8200419200
Release date: 12-Aug-09


FAQ: Uninstalling the USB Class Driver

Solution:


Uninstall the USB class driver under the following circumstances.

  • If the printer driver installed using a USB connection cannot be uninstalled properly
  • If you cannot install the printer driver properly even after reinstalling it

1. Check the following.

  • Check that the printer and computer are connected using a USB cable.
  • Check that the printer is on.

2. Perform the following procedure.

From the [Start] menu, select [Settings] --> [Control Panel], and then double-click [Add/Remove Programs].

From the [Start] menu, select [Control Panel], and then click [Add or Remove Programs].

From the [Start] menu, select [Control Panel] --> [Add or Remove Programs].

From the [Start] menu, select [Control Panel], and then click [Uninstall a program].

From the [Start] menu, select [Control Panel], and then double-click [Programs and Features].

3. Make sure that [Canon LBP7200C] is not displayed.
(1) Make sure that [Canon LBP7200C] is not displayed in the dialog box.
(2) Click [ ] to close the dialog box.


NOTE
If [Canon LBP7200C] is displayed
  • See "User's Guide" (HTML manual) in the CD-ROM supplied with the printer and delete [Canon LBP7200C] in the dialog box.

4. Display [Device Manager].

4-A-1. From the [Start]menu, select [Settings] --> [Control Panel].
4-A-2. Double-click the [System] icon.
4-A-3. Click the [Hardware] tab --> [Device Manager].

4-B-1. From the [Start] menu, select [Control Panel].
4-B-2. Click [Performance and Maintenance] --> [System].
4-B-3. Click the [Hardware] tab --> [Device Manager].

4-C-1. From the [Start] menu, select [Control Panel] --> [System].
4-C-2. Click the [Hardware] tab --> [Device Manager].

4-D-1. From the [Start] menu, select [Control Panel].
4-D-2. Click [Hardware and Sound] --> [View hardware and devices].

4-E-1. From the [Start] menu, select [Control Panel].
4-E-2. Double-click [Device Manager].


NOTE
If the [User Account Control] dialog box appears (Windows Vista and Server 2008)
  • Click [Continue].

5. Double-click [Universal Serial Bus controllers].

6. Right-click [USB Printing Support], then select [Uninstall] from the pop-up menu.


IMPORTANT
Do not uninstall any other device drivers.
  • If you uninstall them by mistake, Windows may not operate properly.


NOTE
If [USB Printing Support] is not displayed
  • The USB class driver is not installed properly.

If the USB class driver is under [Other Devices]
  • The USB class driver is not installed properly. Select [Unknown device], and then uninstall it.

7. Click [OK].

8. Click [ ] to close the [Device Manager] dialog box.

9. Disconnect the USB cable from the computer, and then restart Windows.

Click here to view all applicable modelsClick here to close the applicable models list

Did this article answer your question?