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FAQ

DV Messenger > FAQ

Frequently Asked Questions

Does DV Messenger support a camera that is not a Canon digital camcorder?

Why does power turn off while I am using the CAMERA Mode?

Why do I lose the video image and audio when I change the mode of the digital camcorder during a video chat session?

Is DV Messenger operation supported on a computer connected to a company LAN?

Does DV Messenger support a camera that is not a Canon digital camcorder?

DV Messenger can control a Canon digital camcorder only. You will not be able to control the digital camcorder of your contact person who does not have a Canon digital camcorder. 

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Why does power turn off while I am using the CAMERA Mode?

When record-enabled tape is loaded in a digital camcorder that is in the CAMERA mode, the digital camcorder turns off automatically after a certain period, in order to protect the tape against damage. When using the camera mode, preferably  do not load a tape into the digital camcorder or use a tape to which recording is disabled.

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Why do I lose the video image and audio when I change the mode of the digital camcorder during a video chat session?

Changing the mode of the digital camcorder causes the digital camcorder to turn off momentarily, which terminates the Windows Messenger screen and audio, without resumption. If image and audio terminate, click "Stop Camera" on the video chat screen to end video chat, and then click "Start Camera" to invite the video of your contact and restart video chat.  If you are unable to restart video chat by performing the above steps, click "Stop Camera," use the Audio Tuning Wizard to check camera and microphone settings, and then click "Start Camera."

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Is DV Messenger operation supported on a computer connected to a company LAN?

Normally, a company LAN uses a firewall with ensured network security, and so DV Messenger is not supported. For more information, contact your company's network administrator.

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