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| 1. Windows XP Home Edition or Windows XP Professional operating system 2. Any one of the following types of Internet connections, contracted with an Internet Service Provider (ISP) who assigns a global IP address to each user - Dial-up connection using an analog modem - Any one of the following types of ADSL connection: ADSL modem connected via USB, bridge type ADSL modem, or a UPnP Internet Gateway Device ADSL with built-in router - Connection using FTTH (Fiber To The Home) or wireless provider In the case of a router, use one that is a UPnP Internet Gateway Device. 3. .NET Passport |
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| With an analog dialup connection or ISDN dialup connection, slow line speeds can cause images and audio to be broken. For normal operation, use of an ADSL, Cable or other type of broadband connection is recommended. Even if you have an ADSL or other type of broadband connection, certain line conditions can cause images and audio to be broken. You can probably achieve normal operation by trying again during a different time frame when
lines are less crowded. The time it takes for a slow or inefficient computer to process data can cause images and audio to become broken. If you suspect this is the cause, shut down any other applications you do not need. |
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Broadband connection is supported if your ISP allocates a global IP address to each user. Check your service contract or contact your ISP to find out if it assigns a global IP address to each user.
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Since most Cable internet Service Providers do not allocate individual global IP addresses, DV Messenger may not support Cable internet connection. Check your service contract or contact your ISP to find out if it assigns a global IP address to each
user.
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Even in an environment that allows Windows Messenger video chat, firewall settings need to be disabled if they are configured. Also, even if the router you are using is compatible with Windows Messenger, the router will not be compatible with DV Messenger
if is not a UPnP Internet Gateway Device.
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DV Messenger can be used if the wireless LAN access pointer is connected to a router that is a UPnP Internet Gateway Device, or if the wireless LAN access point itself is a UPnP Internet Gateway Device. In either case, locate the UPnP Internet
Gateway Device at the point where the Internet connection enters your home.
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Normally, a company LAN uses a firewall with ensured network security, and so DV Messenger is not supported. For more information, contact your company's network administrator.
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| Yes, as long as the router is a UPnP Internet Gateway Device (IGD). Use of a router that has bridge mode capabilities is also supported.
Even if a router is compatible with Windows Messenger, the router will not be compatible with DV Messenger if it does not meet the criteria described above. To find out if your router is a type that is compatible with DV Messenger, see the user
documentation that comes with it or contact router manufacturer. Even if you have a router that is compatible with DV Messenger, you will not be able to use it for DV Messenger operations if your ISP does not support Windows Messenger. To find out if your
line supports Windows Messenger, contact your ISP or cable provider.
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Due to differences in local line congestion conditions, it impossible to make any definitive statement about line speeds. You should, however, be able to view smooth video images with a line speed of 1.5Mbit/second or greater, which is normally provided
by a broadband connection like ADSL.
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