Some functions are not available when using my UPnP router.

What should I do when the only function available with Windows Messenger is instant messaging?

What should I do when some functions (like whiteboard) are not available with Windows Messenger?

Some functions are not available when using my UPnP router.

Though Windows Messenger supports UPnP, some routers may impose limits on the type of functions that are available to you. For information about which Windows Messenger are available to you, contact the manufacturer of your router. 

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What should I do when the only function available with Windows Messenger is instant messaging?

Functions other than instant messaging are not available if you use a router that is not a UPnP Internet Gateway Device or when you use a router that is not configured for the bridge mode. Use a router that is designed and configured properly.

Functions other than instant messaging may not be available if you are using a firewall on a computer that has anti-virus software (Norton Internet Security, etc.) installed. In this case, disable the firewall. For information about how to disable the firewall, see the user documentation that comes with the anti-virus software or contact the anti-virus software manufacturer.

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What should I do when some functions (like whiteboard) are not available with Windows Messenger?

Functions other than instant messaging are not available if you use a router that is not a UPnP Internet Gateway Device or when you use a router that is not configured for the bridge mode. Use a router that is designed and configured properly.

Functions other than instant messages may not be available if you are using a firewall on a computer that has anti-virus software (Norton Internet Security, etc.) installed. In this case, disable the firewall. For information about how to disable the firewall, see the user documentation that comes with the software or contact the software manufacturer.

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