FAQ Bubble Jet Printers |
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- Shutdown the computer.
- Connect the printer cable to the computer and printer.
- Turn the printer on.
- Start the computer. (If Windows NT, log on as Administrator)
- If you see any type of "New Hardware Found" or "Update Wizard" screen, Click cancel.
- Insert the Canon printer CD into the CD-ROM drive. Setup will start automatically. If Setup does not start automatically, click Start on the Windows Taskbar and then click Run. Type X:\Setup (where X is your CD-ROM drive then click OK.)
- Follow the on-screen instructions to complete the installation.
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- With the computer and the printer powered on, connect the USB cable to the computer and the printer.
- The "New Hardware Wizard" screen appears. Click Next.
- Choose "Search for the best driver for your device". Click Next.
- Choose "CD-ROM drive". Insert the Canon printer CD. Click Next.
- Once the Driver is found, click Next.
- Click Finish to proceed with the installation.
- Setup will start automatically.
If Setup does not start automatically, click Start on the Windows Taskbar and then click Run. Type X:\Setup (where X is your CD-ROM drive then click OK. - Follow the on-screen instructions to complete the installation.
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- Insert the Canon printer CD into your CD-ROM drive. Setup will start automatically.
- Follow the on-screen instructions.
- Restart your Mac as prompted.
- After restarting, open the Chooser and select the desired printer icon.
- Close the Chooser.
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| If the print quality is poor or no ink is appearing on the page, it may be due to any of the following problems: - The ink in the Ink Tanks has run out.
- The print head nozzles in one of the cartridges may be clogged.
- The protective cap or tape may have been reattached to the BJ cartridge.
- The BJ cartridge may need to be replaced.
- You may be using the wrong side of the media.
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Open the printer's front cover and visually check the level of the ink in all the Ink Tanks. If an Ink Tank is low or has run out of ink, replace it. Failure to do so may shorten the life of your BJ Cartridge.
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| Check the print head status by printing a Nozzle Check Pattern which helps to verify if the inks are being correctly ejected from the print head nozzles and whether the print head on the BJ cartridge is correctly
aligned. (Windows) - On your printer, press and hold the Resume button until the printer light blinks one time. When you release the button, the Nozzle Check Pattern will be printed. You can also print the Nozzle Check Pattern by clicking on the right Test Print button in
the Maintenance tab of the printer properties dialog box.
- After the Nozzle Check Pattern is printed, check the results. Look at the Nozzle Check Pattern for each BJ cartridge.
- If any colours are missing or if any horizontal lines are broken or missing, perform the print head cleaning procedure.
(Mac) - In the Software application, from the File menu, select Page Setup.
- Click the Utilities button.
- Click the down-arrow to select Test Print.
- Click the Nozzle Test icon, then click OK.
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- On your printer, press and hold the Resume button until the printer light flashes one time. When you release the button, all print heads for all colours will be cleaned. You can also clean the print heads by clicking the left Print Head Cleaning
button in the Maintenance tab of the printer properties dialog box. When the print head cleaning begins, the POWER light starts flashing. This will continue for about 30 seconds. Wait for the light to stop flashing before you resume normal operation. (Mac
- from Page Setup, Utilities).
- Perform the Nozzle Check Pattern test again.
- If the results are satisfactory, resume normal printing.
- If the results are not satisfactory, you may need to execute a print head deep cleaning.
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- Make sure paper is loaded in the sheet feeder and the printer is turned on.
- Display the printer properties dialog box and click the Maintenance tab.
- Click the right Print Head Cleaning button. When the print head cleaning begins, the POWER light starts flashing. Wait for the light to stop flashing before you resume normal operation.
- Perform the Nozzle Check Pattern test again. If the Nozzle Check Pattern is still unsatisfactory, you may need to execute a print head alignment.
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| (Windows) - In Windows, display the Maintenance tab of the printer properties dialog box.
- Click the left Test Print button.
- Follow the instructions on the screen to perform an automatic print head alignment.
- A confirmation screen will ask you if you want to perform automatic print head alignment. Read the screen and click OK.
- Another screen warns you not to start any other operation until the alignment is complete. Again, click OK. The BJ Printer Status Monitor displays the Printer Status. The driver will align the print heads before printing an alignment pattern.
- Perform the Nozzle Check Pattern test again. If the Nozzle Check Pattern is still unsatisfactory, you may need to replace the BJ cartridge.
(Mac) - In the Software application, from the File menu, select Page Setup.
- Click the Utilities button.
- Click the down-arrow to select Test Print.
- Click the Print Head Alignment icon, and then click OK.
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| Leave the BJ cartridge in the printer when replacing an Ink Tank. Make sure the printer's power is on. Make sure you insert the Ink Tank in the correct slot. - Remove the front cover. The power light blinks while the cartridge holder is positioned to the centre of the printer.
- Remove the empty Ink Tank by pressing in on the release tab and then lifting the Ink Tank up and out of its slot.
- Dispose of the ink tank properly, taking care to avoid spilling the ink.
- Remove the new Ink Tank from its package and pull the orange tape up and against the perforations to open the package film. Be careful not to remove the label from the tank. You will need it to match the tank to the correct slot in the BJ
cartridge.
- Twist the orange protective cap to remove it. Do not attempt to reattach the protective cap; instead, discard it along with the protective tape.
- Insert the Ink Tank by holding it at a slight angle, aligning it with the correct slot. Press down gently on the top of the tank until it locks into place.
- Lock the ink tank in place by pressing down on the circle mark on the top of the tank.
- Close the printer cover. The printer will automatically start cleaning the print heads. When the print heads are clean, the POWER light will stay on, indicating that the printer is ready for operation.
- Perform another test print to make sure the new ink tanks are performing correctly.
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