Consumer Product Support

    Feedback

    Please help us improve our service by completing a short survey based on your experience of the Canon Support website.

    Complete the survey

    No, thank you

    New Operating Systems

    Operating Systems Driver Compatibility Information

    Check the compatibility of your Canon product with Windows and Mac operating systems. Simply select your operating system from the tabs below and find your product from the list.

    Canon’s general policy on support for new operating systems

    Canon understands that our customers may often choose to upgrade their existing operating systems and technologies which may have been supporting previously purchased Canon products.

    Before doing so, Canon always recommends that our customers consider whether or not their Canon product will continue to function with the new intended upgraded operating system.

    In general, at the point of the launch of each new operating system, Canon will have already determined exactly which products will be supported and this will be communicated via our support websites.

    Canon takes those decisions in the knowledge that the production of drivers and software support comes at a direct financial cost. So, while Canon certainly respects our customer’s choice to decide to upgrade technologies, Canon cannot guarantee that older Canon products will continue to be supported by the new operating system.

    If you have any further questions regarding operating system support for your product, please contact us directly.

    For a full listing of all software, drivers, firmware and manuals for your product, please select your product and filter the results based on language and operating system.

    Windows Compatibility

    Windows 10 Information

    Microsoft have announced that Windows 10, the new version of their operating system, will be released on 29 July 2015. This will be a free upgrade for current users of Windows 7, Windows 8, Windows 8.1 and Windows Phone 8.1 devices. For more detailed information about the Windows 10 update process, please visit the Microsoft Q&A page

    To view your product's compatibility status with all operating systems including Windows 10, please select your product and use the filter to select your desired operating system.

    Software for EOS, PowerShot & IXUS Cameras and LEGRIA & other Digital Video Cameras

    Not Supported
    Supported

    SoftwareWindows 8.1Windows 8Windows 7
    ZoomBrowser EX
    ImageBrowser EX
    PhotoStitch
    CameraWindow
    EOS Utility
    Digital Photo Professional
    Picture Style Editor

    You can download your required software by selecting your product

    i-SENSYS Laser Printers and All-In-Ones, Laser Fax Machines & Personal Copiers:

    Mac OS X Compatibility

    PIXMA and MAXIFY Printers and All-In-Ones, SELPHY Compact Photo Printers and Scanners:

    Software for EOS, PowerShot & IXUS Cameras and LEGRIA & other Digital Video Cameras

    Not Supported
    Supported

    SoftwareMac OS X 10.10Mac OS X 10.9Mac OS X 10.8Mac OS X 10.7
    ZoomBrowser EX
    ImageBrowser EX
    PhotoStitch
    CameraWindow
    EOS Utility
    Digital Photo Professional
    Picture Style Editor

    You can download your required software by selecting your product.

    i-SENSYS Laser Printers and All-In-Ones, Laser Fax Machines & Personal Copiers:

    imageRUNNER, imageRUNNER ADVANCE and imagePRESS

    Linux Compatibility

    PIXMA Printers and All-In-Ones, Scanners, i-SENSYS Laser Printers and All-In-Ones, Laser Fax Machines & Personal Copiers

    Canon currently only provides support for PIXMA products and the Linux operating system by providing basic drivers in a limited amount of languages.

    These basic drivers may not encompass the full range of functionalities for all printer and all-in-one products but they will allow basic printing and scanning operation.

    Linux drivers are not supplied as part of Canon’s installation CD-ROM and these are instead made available via our support area. Please select your product and filter the results based on language and operating system.

    Canon does not offer specific after care support for Linux related issues beyond the provision of the initial drivers.