no consumer

Consumer Product Support

    Feedback

    Please help us improve our service by completing a short survey based on your experience of the Canon Support website.

    Complete the survey

    No, thank you

    PIXMA MG3550 Setup and Troubleshooting Videos

    PIXMA_MG3550

    These video FAQ's provide detailed, step by step instructions which are specific to your product and have been created to guide you through the most common setup tasks required to prepare your PIXMA all-in-one. There are also some helpful troubleshooting videos which guide you through some of the most common printing problems you may encounter when using your product.

    Setting up your device

    Seting up the printer

    Setting up the printer

    This video shows you how to set up the printer from the box and includes removing the protective packaging and connecting the device ready for use.

    Setting up the ink tank

    Setting up the ink tank

    This video shows you how to correctly prepare and install the ink cartridges into your device.

    Loading the paper

    Loading paper

    This video shows you how to load paper into your device.

    Troubleshooting

    Setting up the FAX only mode

    Cleaning the print head nozzles

    This video shows you how to check the print head nozzles and perform a cleaning operation if necessary.

    Auto Head alignment

    Perform automatic print head alignment

    If your prints are not correctly aligned, this video will show you how to resolve this issue by performing the automatic head alignment function.

    Paper feed unit

    Remove paper jam from the paper feed unit

    This video shows you how to remove a paper jam from the paper feed unit if necessary.

    Cleaning the print head nozzles

    Remove paper jam from inside the printer

    This video shows you how to remove a paper jam from inside the printer unit if necessary.

    Paper output slot/External

    Remove paper jam from the paper output slot

    This video shows you how to remove a paper jam from the paper output slot if necessary.

    These movie files are using OSS as detailed below:

    jquery-1.4.2.min.js and jquery-ui-1.8.2.custom.min.js