How mature is your customer experience offering?
Every business is striving to impress their customers, but expectations keep on rising. Achieving a smooth customer journey is no mean feat and requires a business to nail down strategy, technology and process.
Want to know how you’re doing? Download the full Customer Experience Maturity Index to discover if your business is keeping pace with the industry, plotting your CX maturity against five factors impacting the quality of CX.
Take the first step on your transformation journey with Canon’s maturity index.