Digital Mailroom is a faster, smarter way to handle mail.

Digital Mailroom

A faster, smarter way to handle mail.

Without the right system in place, sorting mail is time-consuming, open to error and doesn’t let you see who has seen mail or when.

A digital mailroom allows all incoming mail to be automatically captured, identified, validated and sent with relevant index data to the right systems or people.

The benefits of Canon’s Digital Mailroom

Benefits Benefits

Save money

Improve efficiency and reduce waste

Benefits Benefits

Respond faster

More efficient mail processing helps you deliver better customer service

Benefits Benefits

Improve sharing

Give your workforce easy access to their mail wherever they are

Benefits Benefits

Secure your mail

Develop a more secure way of handling confidential information

Exploring the mailroom of tomorrow

Exploring the digital mailroom of tomorrow
This solution has improved operational productivity and increased our responsiveness to customers.

Alan Watson

Relationship Manager, Aegon UK

The challenge

An international life insurance, pensions and asset management provider, Aegon was looking for a faster way to process mail between the company and its 2 million UK customers. As well as being costly and labour-intensive, Aegon’s inefficient mail processing system was having an impact on the customer service it delivered.

Critical Document Governance ensures that critical documents are sent to the right place at the right time

The solution

Using a multi-phase approach, we helped Aegon transform its mail processing technology by implementing our Digital Mailroom solution. Our aim was to streamline and automate key workflows, while centralising mail processing and storage in a new off-site facility.

Our Digital Mailroom solution streamlined and automated key workflows

The benefits

This solution led to 50% faster mail processing, halved labour costs and led to a total 25% cost saving by reducing paper printing and storage. As well as increasing customer satisfaction by cutting response times, the new system gave Aegon full process control and reduced compliance risks.

Our Digital Mailroom new system gave Aegon full process control and reduced compliance risks.

Discover how a Digital Mailroom can transform your business.


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How it works

Improve the way you work by investing in a Digital mailroom.