Choose from our suite of world-class technical, maintenance and support services to give you the precise level of assurance your risk appetite and business model demands.
An in-depth preventive maintenance program built on monitoring systems and built-in counters. The service comprises a range of checks, routine maintenance services and the replacement of expendables.
Within our commitment to protecting your investment and helping you leverage innovation, we regularly improve our solutions with upgrades and new software releases. Use this service to:
By agreement, a secure data link enables a Canon service specialist to analyse your system almost as soon as a call is received. The service enables:
If a fault should occur, Canon specialists are on hand to resolve your issue 24x7*. Canon provides the industry’s most densely-woven network of service technicians for hardware and software, all of whom have state-of-the-art tools at their disposal to resolve your issue successfully. So you enjoy:
* Subject to local infrastructure.
Our support specialists are backed by a network of 40 quick-response stockpiles across Europe; plus a comprehensive logistics operation that ensures 98% of all spares are available within two hours. So you enjoy:
If you’re relocating or opening a new print centre, take advantage of our relevant expertise and experience – in both planning your move and installing your systems at your new site.