Like many local authorities across the UK, East Lothian Council faced the challenge of reducing costs and increasing efficiency while maintaining services. Printing and copying were quickly placed in the spotlight and the Council was impressed with the benefits a Canon Managed Print Service (MPS) could offer. Recognising the need to gain early buy-in from internal users , Canon and the East Lothian project team worked together to change attitudes with an effective training and communications plan.. Now, Canon MPS is an essential part of the Council’s day-to-day operations, offering micro-level monitoring of the print estate to identify ongoing cost reductions.
"We had a rough idea of where we wanted to go, but we didn’t know exactly how to get there. So Canon’s experience of implementing a range of different solutions for other clients really helped us arrive at the right solution."
Julie Caughey, Finance Manager