All Canon Network Cameras intended for and purchased within the European Economic Area (“EEA” – namely EU, Iceland, Lichtenstein, Norway) plus Switzerland, are covered by the Canon Network Camera Warranty. Canon warrants that should the new product be found to be defective within the applicable warranty period, the fault is resolved free of charge (terms & conditions apply – see below).
The Canon Network Camera Warranty is comprised of different service offerings and the offering that is applicable to you is determined by your location; when you purchased the product and the product that you have purchased. The service offerings are as follows:
For any product outside of the applicable warranty terms or period and for damage or repairs not covered by the warranty, a chargeable repair service is available and can be obtained by returning the product to any Canon authorised Network Camera service provider.
Free of charge Warranty services may only be obtained on presentation of the original invoice/cash ticket/proof of purchase issued to the end user. Canon reserves the right to refuse warranty service if this information is not complete or has been removed or changed after the original purchase of the product by the end user.
The following EEA countries offer Canon Network Camera 3 Year Return-to-Base Warranty or 3 Year Onsite Exchange Warranty.
The following models are covered under the Canon Network Camera 3 Year Return-to-Base Warranty:
The following models are covered under the Canon Network Camera Onsite Exchange Warranty:
For all other EEA countries, not listed above, Canon Network Camera Warranty service will be provided on a Return To Base Repair basis.