Canon Network Camera Warranty Information

All Canon Network Cameras intended for and purchased within the European Economic Area (“EEA” – namely EU, Iceland, Lichtenstein, Norway) plus Switzerland, are covered by the Canon Network Camera Warranty. Canon warrants that should the new product be found to be defective within the applicable warranty period, the fault is resolved free of charge (terms & conditions apply – see below).

The Canon Network Camera Warranty is comprised of different service offerings and the offering that is applicable to you is determined by your location; when you purchased the product and the product that you have purchased. The service offerings are as follows:

  • • 1 Year Return-to-Base Warranty
  • • 3 Year Return-to-Base Warranty
  • • 3 Year Onsite Exchange Warranty

For any product outside of the applicable warranty terms or period and for damage or repairs not covered by the warranty, a chargeable repair service is available and can be obtained by returning the product to any Canon authorised Network Camera service provider.

Free of charge Warranty services may only be obtained on presentation of the original invoice/cash ticket/proof of purchase issued to the end user. Canon reserves the right to refuse warranty service if this information is not complete or has been removed or changed after the original purchase of the product by the end user.

Eligible Countries for Canon Network Camera 3 Year Warranty

The following EEA countries offer Canon Network Camera 3 Year Return-to-Base Warranty or 3 Year Onsite Exchange Warranty.

Austria
Belgium
Czech Republic
Denmark Estonia*
FinlandFranceGermanyHungaryIreland
ItalyLatvia*Lithuania*LuxembourgThe Netherlands
NorwayPolandPortugalSwitzerlandSlovakia
SpainSwedenUK



Eligible Models for Canon Network Camera 3 Year Return-to-Base Warranty

The following models are covered under the Canon Network Camera 3 Year Return-to-Base Warranty:

VB-C300
VB-C500D
VB-C500VD


Eligible Models for Canon Network Camera 3 Year Onsite Exchange Warranty

The following models are covered under the Canon Network Camera Onsite Exchange Warranty:

VB-C Series:

VB-C60
VB-C60B

VB-H Series:
VB-H41VB-H41B
VB-H43VB-H43B
VB-H610DVB-H610VE
VB-H630DVB-H630VE
VB-H651VVB-H651VE
VB-H652LVEVB-H710F
VB-H730FVB-H751LE
VB-H760VEVB-H761LVE

VB-M Series:
VB-M40
VB-M40B
VB-M42
VB-M42B
VB-M50B
VB-M600D
VB-M600VE
VB-M620D
VB-M620VE
VB-M640V
VB-M640VEVB-M641V
VB-M641VEVB-M700F
VB-M720FVB-M740E
VB-M741LE

VB-R Series:
VB-R10VEVB-R11
VB-R11VE
VB-R12VE
VB-R13
VB-R13VE

VB-S Series:
VB-S30D
VB-S31D
VB-S800D
VB-S805D
VB-S900F
VB-S905F

IMPORTANT:
For all other EEA countries, not listed above, Canon Network Camera Warranty service will be provided on a Return To Base Repair basis.

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