no consumer

How To Identify Your Operating System

Easily identify if your computer is running a Windows or Mac operating system.

Please click on the image below that best resembles the desktop screen of your computer. You will then be shown a set of instructions that will help you to identify if your computer is running a Windows or Mac operating system and which version of that system is installed.

Windows 8

1.When on the home screen start typing the word WINVER and you will see a search bar appears from the right of the screen.

Windows-8-Screen-1

2. Hit the [enter/return] key and an information box will appear containing details of the operating system that is running on this machine.

Windows-8-Screen-2

If “x64 Edition” is displayed then a 64bit version is running, however if “x64 Edition” is not displayed then a 32bit version is running.
From the example shown we can identify that Windows 8 32bit version is running on this machine.

Windows 7 / Windows Vista

1. Click on the [Start] button in the bottom left corner of the screen (highlighted in red).

Windows-7-Screen-1

2. When the menu appears click in the empty search box (highlighted in red) and type the word WINVER, then press the [enter/return] key.

Windows-7-Screen-2

3. An information box will appear containing details of the operating system that is running on this machine.

Windows-7-Screen-3

If “x64 Edition” is displayed then a 64bit version is running, however if “x64 Edition” is not displayed then a 32bit version is running.
From the example shown we can identify that Windows 7 32bit version is running on this machine.

Windows XP

1. Click on the [Start] button in the bottom left corner of the screen (highlighted in red).

Windows XP Image 1

2. From the menu that appears click on [Run…] (highlighted in red).

Windows XP Image 2

3. When the Run box appears type the word WINVER in the empty white box (highlighted in red). Then click on the [OK] button (highlighted in red).

Windows XP Image 3

4. An information box will appear containing details of the operating system that is running on this machine.

Windows XP Image 4

If “x64 Edition” is displayed then a 64bit version is running, however if “x64 Edition” is not displayed then a 32bit version is running.
From the example shown we can identify that Windows XP 32bit version is running on this machine.

Mac OS

1. Click the [Apple] logo (highlighted in red) at the top of the screen to access the Apple menu.

Mac OS 1

2. From the Apple menu that appears click [About This Mac] (highlighted in red).

Mac OS 2

3. An information box will appear containing details of the operating system that is running on this machine.

Mac OS 3

From the example shown we can identify that Mac OS X version 10.7 is running on this machine.

Feedback

Please help us improve our service by completing a short survey based on your experience of the Canon Support website.

Complete the survey No, thank you