EOS Digital Solution Disk Software installation problems with macOS 10.12

FAQ ID: L00000526

Release date: 17 January 2017

Details

It has been confirmed that there are cases where macOS 10.12 users are unable to complete installation of the EOS Utility application within EOS Digital Solution Disk Software version 31.4A.

To complete the installation of the affected software, please install EOS Utility 3.5.10 or later, which is available to download individually by clicking on the Software tab above.

The remaining applications within the EOS Digital Solution Disk Software bundle should complete installation successfully.

We would like to apologize for the inconvenience this may have caused.

Applicable Models

  • EOS 5D Mark IV
  • EOS 7D Mark II
  • EOS-1D X Mark II

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