Cookie Notice

What are tracking technologies?

Tracking technologies, such as cookies, tags, pixels, fingerprinting, web beacons and similar scripts, are used to store and/or share information about website visitors, their systems, and browsers. The information collected by cookies and tracking technologies varies depending on each website's components and can be of a personal nature and of a non-personal nature. Information of a personal nature may include, but is not limited to, details regarding the device you are using, the browser you are using, your IP address, the previous website you visited, whether you clicked on one of our ads, and your browsing behaviour (duration of visit and actions taken). At canon-europe.com and its subdomains we use these technologies to help personalise content, facilitate your navigation experience, tailor and measure adverts, and provide a safer experience.

Some of the cookies and tracking technologies that we use on our website are strictly necessary and they are there to technically enable the website and its components as well as to enable security measures. These strictly necessary cookies, also referred to as Functional cookies, are activated without user consent because these are necessary for the website to work properly and in a secure way. All other cookies and tracking technologies not classified as strictly necessary are subject to consent from website visitors.

This Cookies and Tracking Technology Notice (“Cookie Notice”) details each of the cookies and other tracking technologies used on our website, as well as the categories of information we collect, the purposes for which the cookies and other tracking technologies collect information, and their classification into the four categories of tracking technologies that we use. This Cookie Notice applies to canon-europe.com and its subdomains.

Functional: These cookies are essential for the proper functioning and security of the website and cannot be disabled within our systems. They may encompass elements such as your language choices, consent preferences or server-related cookies designed to ensure the continuous operation and functionality of our site.

Advertising: We use a number of advertising partners that may serve you tailored ads. The data we collect include (but is not limited to) location, device, browser and/or IP addresses.

Analytics: The analytics tools we use help us enhance the website by gathering data about user behaviour. This data could include the pages a user viewed, duration of visit and some custom events set up to track conversions. The cookies used here help us understand in-depth user interactions.

Personalisation: The cookies used here mainly store data for our personalisation tools. The data used here is then used to optimise our website for better experience.

To make full use of the content and personalised features on canon-europe.com and its subdomains, your computer, tablet or mobile phone will need to accept cookies (and often does so by default), as we can only provide you with certain personalised features on this website by using them.

Changing your cookie settings or Opting Out

Our cookies don't store sensitive information such as your name, address or payment details. However, if you'd prefer to restrict, block or delete cookies from canon-europe.com and its subdomains, you can manage your settings here to change your cookie preferences.

The cookies we are using:
Cookie Consent Management

Category

Name

Description

Expiration (i.e. when the cookie is deleted from your device)

Party type

Advertising

_fbc

The "_fbc" cookie is used by Facebook and it stores information about your last visit to this website.

3 months

1st-party

Advertising

_fbp

The "_fbp" cookie, used by Facebook, is responsible for storing and tracking visits across different websites.

3 months

1st-party

Advertising

_uetsid

The "_uetsid" cookie is used by Microsoft Bing Ads. It helps Bing Ads communicate with users who have previously visited this website.

1 day

1st-party

Advertising

_uetvid

The "_uetvid" cookie is utilized by Microsoft Bing Ads. It helps Bing Ads communicate with users who have previously visited our website.

1 year and 1 month

1st-party

Functional

RecentlyViewedInSupportWebForm

This cookie is responsible for displaying recently selected products when submitting a contact support request. It helps provide a convenient way to reference the products you were recently interested in while reaching out for assistance.

6 months

1st-party

Advertising

_pin_unauth

The "_pin_unauth" cookie, used by Pinterest, is responsible for grouping actions performed by users who cannot be identified by Pinterest. It helps aggregate and analyse data for users who are not logged in or cannot be specifically identified.

1 year

1st-party

Functional

ADRUM

The "ADRUM" cookie contains the URL of the referral page and timing information. It is used to help collect the First Byte Time (the time it takes for the first byte of a webpage to be received) for specific browser types.

Session

1st-party

Functional

CONSENTMGR

The "CONSENTMGR" cookie stores key/value pairs that are related to the consent and preferences prompts on the website. It helps manage and store the choices and preferences you make regarding consent and preferences prompts.

1 year

1st-party

Functional

ct_visitor

The "ct_visitor" cookie is responsible for keeping track of visits made by a user to the website. It helps record and monitor the number of times a user visits the website.

1 month

1st-party

Analytics

ki_r

The "ki_r" cookie is used by Qualaroo and it logs the initial document referrer (the previous website visited) when available. This information is used for targeting purposes, allowing Qualaroo to provide more relevant content based on the source of the visitor.

1 year

1st-party

Analytics

ki_s

The "ki_s" cookie, used by Qualaroo, stores the current state of any survey that the user has viewed or interacted with. It helps keep track of the user's progress or responses within the survey.

1 year

1st-party

Analytics

ki_t

The "ki_t" cookie, used by Qualaroo, stores timestamps and view counts. It helps track the time of user interactions and the number of times certain content or surveys have been viewed.

1 year

1st-party

Analytics

ki_u

The "ki_u" cookie, used by Qualaroo, provides an anonymous identity that is associated with user responses. It helps track and attribute the responses provided by the user without revealing their personal information.

1 year

1st-party

Functional

liveagent_oref

This cookie is set by LiveAgent to allow Live Chat assistance for existing customers.

1 year

3rd-party

Functional

liveagent_ptid

This cookie links previous chats and transcripts from a single visitor.

1 year

3rd-party

Functional

liveagent_vc

This cookie counts a user’s distinct browsing sessions on the website after closing previous sessions.

1 year

3rd-party

Personalisation

optimizelyEndUserId

The "optimizelyEndUserId" cookie, used by Optimizely, is responsible for storing a visitor's unique identifier. It helps recognize and identify each visitor separately for the purpose of optimizing and personalizing their experience on the website.

6 months

1st-party

Advertising

tint-anonymous-uid

The "tint-anonymous-uid" cookie is set through our site by advertising partners. It is used to build profiles but does not directly store personal information. Instead, it relies on uniquely identifying your browser and internet device to provide targeted advertising or personalized experiences.

1 year

1st-party

Functional

usersite

This cookie is used to display the header on the website based on whether the Consumer, Business or Pro site is accessed.

1 month

1st-party

Advertising

_scid

The "_scid" cookie, used by Snapchat, tracks individual sessions on the website. It allows the website to gather statistical data from multiple visits and can be used to generate leads for marketing purposes on Snapchat.com.

1 year and 1 month

1st-party

Advertising

_tt_enable_cookie

The "_tt_enable_cookie" cookie, used by TikTok, is employed to track your activity on the website. It aids in optimizing advertising efforts by collecting data on your website interactions.

1 year and 1 month

1st-party

Advertising

_ttp

The "_ttp" cookie is used to distinguish users. It helps differentiate between different individuals accessing the website.

1 year and 1 month

3rd-party

Functional

AWSALB

The "AWSALB" cookie is an AWS (Amazon Web Services) cookie used for load balancer sticky sessions. It helps maintain a consistent connection between a user and a specific server in a load-balanced environment.

1 week

3rd-party

Functional

AWSALBCORS

The "AWSALBCORS" cookie includes the same information as the original stickiness cookie (AWSALB) but also includes the SameSite attribute. It helps maintain a consistent connection between a user and a specific server in a load-balanced environment while also providing additional security measures specified by the SameSite attribute.

1 week

1st-party

Functional

basketStatus

We set a cookie that logs the presence of items in your basket. This cookie helps us display the correct status of your basket as you continue to browse around the website. It ensures that you see accurate information about the items you have added to your basket even while exploring different pages on the website.

2 years

1st-party

Functional

CSRF-TOKEN

The "CSRF-TOKEN" cookie holds the value of a CSRF (Cross-Site Request Forgery) token specifically for login details. This token helps protect against unauthorized access and ensures the security of login information.

10 days

3rd-party

Functional

idccsrf

The "idccsrf" cookie is a CSRF (Cross-Site Request Forgery) cookie. It helps protect against unauthorized requests and ensures the security of the website by validating the authenticity of user interactions.

10 days

1st-party

Advertising

cto_bundle

The "cto_bundle" cookie aids in serving targeted advertising and marketing efforts. It helps optimize the delivery of personalized content and advertisements based on user preferences and behaviour.

1 year and 1 month

1st-party

Functional

ecomm_basket_count

The "ecomm_basket_count" cookie holds the current value of the basket count. It helps keep track of the number of items in the basket, allowing the website to display the accurate count to the user.

1 month

1st-party

Functional

JSESSIONID

The "JSESSIONID" cookie is generated by Servlet containers and is used for session management in J2EE web applications using the HTTP protocol. When a web server uses a cookie for session management, it creates and sends the JSESSIONID cookie to the client. The client then includes this cookie in subsequent HTTP requests, allowing the server to maintain the session and track the user's interactions.

Session

1st-party

Advertising

leady_session_id

LEAD GENERATION (LEADY) Leady gathers information allowing us to understand interactions with our websites and ultimately refine that experience to better serve you.

Session

1st-party

Advertising

ln_or

The "ln_or" cookie, set by LinkedIn, keeps track of how people use the website to gather statistical information.

1 day

1st-party

Functional

LSKey-c$CookieConsentPolicy

This cookie stores important preference relating to your consent. It keeps track of the choices you make so that the website can remember them for future visits.

1 year

1st-party

Functional

CookieConsentPolicy

Stores key/value pairs related to the consent and preferences prompts.

1 year

1st-party

Advertising

nQ_cookieId

Albacross: This cookie sets a unique ID to help identify users. This ID can be used to recognize the visitor upon re-entry and implement any preference or choices made.

1 year

1st-party

Advertising

nQ_userVisitId

Albacross: This cookie sets a unique ID to help identify user session. This allows the website to obtain data about visitors behaviour for statistical purposes.

30 minutes

1st-party

Analytics

pctrk

The "pctrk" cookie, part of the SF Experience Cloud, is used to track unique visitors who interact and engage with the website's content.

1 year

1st-party

Functional

PHPSESSID

The "PHPSESSID" cookie is a session cookie used to identify your session on a website. It is primarily used in web applications created with PHP. This cookie stores a unique identifier assigned to your session on the server, allowing the website to recognize you as the same user across different pages. It helps maintain your login status and store any preferences or settings you select during your session. Once you leave the website or close your browser, this cookie is deleted.

Session

1st-party

Advertising

PicassoLanguagec102cb4f-d552-40e5-ac9d-e36950a91272Published

Used to tailor advertising to better match Users interests through advertising channels and social networks.

Session

1st-party

Functional

previous_transaction_id

The "previous_transaction_id" cookie holds the value of the previous transaction ID, if available. This cookie is used to store information about a previous transaction you made on the website. It allows the website to remember the ID associated with your previous transaction, which can be helpful for tracking or referencing purposes.

3 months

1st-party

Functional

ProductsRecentlyViewed

The "ProductsRecentlyViewed" cookie stores information about the products you have recently viewed on the website. It keeps track of the specific items you have looked at, allowing the website to remember and display a list of the products you have recently seen. This can be helpful for quickly accessing or revisiting products that caught your interest during your browsing session.

7 days

1st-party

Functional

prvsosurl

The "prvsosurl" cookie is used to display SalesForce forms throughout the website. It ensures that the appropriate forms are shown to you at the relevant sections of the website.

Session

1st-party

Functional

renderCtx

The "renderCtx" cookie is used to store site parameters within your session for reuse across multiple requests. It helps improve functionality and performance on the website. By storing these parameters, the website can remember certain settings or configurations specific to your session, allowing for a smoother and more efficient browsing experience.

Session

1st-party

Functional

RV-category

In our store pages, this cookie holds the recently viewed category for users.

1 day

1st-party

Functional

RV-product

In our store pages, this cookie holds the recently viewed product for users.

1 day

1st-party

Functional

support_tab_banner_cookie

This is a functional cookie for Support banner. It helps track the status or preferences related to the support banner.

2 hours

1st-party

Functional

support_tab_selection_cookie

This is a functional cookie for tab selection capture. Its purpose is to store information about the specific tabs you choose, allowing the website to keep track of your preferences.

1 day

1st-party

Functional

SupportCookietimer

This cookie is used to display a survey after 90 seconds of activity within our Support section.

Immediately

1st-party

Functional

Supportsite

The "Supportsite" cookie is used to display the most recently visited support pages to you allowing the website to remember and display a list of the most recently visited support pages.

11 hours

1st-party

Functional

SupportSurvey

The "SupportSurvey" cookie helps keep track of your preference regarding participation in a survey conducted on the website. This cookie allows the website to remember your choice in relation to the survey popup.

1 month

1st-party

Functional

RecentlyViewed

The "RecentlyViewed" cookie is a functional cookie used to store information about the products you have recently viewed on the website. It helps track and remember the specific items you have looked at, allowing the website to display a list of the products you have recently seen.

6 months

1st-party



Consumer registration website cookies

You can use our registration website to create and manage your account with Canon (Canon account). When using this website, the following cookies will be created.

Category

Name

Description

Expiration (i.e. when the cookie is deleted from your device)

Party type

Functional

NSC_tmpvhi-iuuqt-wjq102 or similar

The "NSC_" cookie is used to help manage website delivery resources. It assists in optimizing the allocation and distribution of resources required for delivering the website content to users.

Session

1st-party

Functional

user_accepts_cookies

This cookie is used to record whether the visitor has been presented with the notice related to our Cookie policy.

1 month

1st-party



Evidon

Evidon is our cookie consent tool, provided by Crownpeak. It supports us to inform visitors to our websites about the collection of their data, along with the reasons for it. It also empowers visitors by enabling them to grant or revoke consent for the usage of their data.

Category

Name

Description

Expiration (i.e. when the cookie is deleted from your device)

Party type

Analytics

_evidon_suppress_notification_cookie

This cookie stops the user seeing the cookie banner for one year when declined.

1 year

1st-party

Analytics

consent_sync

This cookie is used to synchronise your consent selection between Canon store and Canon website sub domains.

Session

1st-party

Analytics

_evidon_consent_cookie

The "_evidon_consent_cookie" is responsible for managing your cookie preferences on this website. It controls whether you have opted in or opted out of being tracked and/or targeted by Canon.

1 year and 1 month

1st-party



Akamai cookies

Akamai is part of our Content Delivery Network (CDN). It is used to serve pages to visitors to our websites across EMEA faster by placing a copy of the content in the country (or near the country) of the visitor.

Category

Name

Description

Expiration(i.e. when the cookie is deleted from your device)

Partytype

Functional

ak_bmsc

his cookie is used to optimize performance and to improve the user experience on Akamai websites.

2 hours

1st-party

Functional

Akamai_AnalyticsMetrics_clientId

This cookie stores a unique ID assigned to each user. It helps identify and differentiate individual users visiting the website.

Session

1st-party

Functional

AkamaiAnalyticsDO_visitStartTime

This cookie is used to store the start time of your website visit. This cookie records the exact time when you initially accessed the website.

Session

1st-party

Functional

AkamaiAnalytics_VisitCookie

This cookie stores information about the number of tabs currently open.

Session

1st-party

Functional

AkamaiAnalytics_VisitIsPlaying

This cookie stores information about streams playing in any tabs.

Session

1st-party

Functional

AkamaiAnalyticsDO_bitRateBucketsCsv

This cookie stores required information to compute bitrate data for the visit.

Session

1st-party

Functional

AkamaiAnalyticsDO_visitMetricsCsv

This cookie stores visit-related metrics as a CSV.

Session

1st-party

Functional

AkamaiAnalytics_VisitLastCloseTime

This cookie stores the time when the browser was last closed.

Session

1st-party

Functional

AkamaiAnalytics_VisitUnqueTitles

This cookie stores the unique title names that are played in a browser.

Session

1st-party

Functional

bm_sv

This cookie is necessary for the Akamai cache function. It plays a crucial role in optimizing the delivery of website content through the Akamai content delivery network (CDN). This cookie helps improve website performance by managing and caching resources, allowing for faster and more efficient content delivery to users.

2 hours

1st-party



Bazaarvoice

We work with Bazaarvoice to enable customers to review our products. Bazaarvoice uses cookies to collect information from consumers which it uses to observe user behaviour across multiple websites: please see the Bazaarvoice privacy policy here - https://www.bazaarvoice.com/legal/privacy-policy/ -for more information on Bazaarvoice cookies.

Category

Name

Description

Expiration(i.e. when the cookie is deleted from your device)

Partytype

Analytics

BVBRANDID

This cookie enables internal Bazaarvoice web analytics to be associated with the same user across interactions within a specific client domain. This cookie helps correlate user activities and behaviour on the client's website for better analysis and understanding.

1 year

1st-party

Analytics

BVBRANDSID

This cookie enables internal Bazaarvoice web analytics to be associated with the same user's browsing session within a specific client domain. It helps correlate user interactions and behaviour during a browsing session for more accurate analysis and insights.

30 minutes

1st-party

Analytics

BVImplmain_site

This cookie is used for client-driven A/B tests. This cookie helps track which variation of the website you have been assigned to duringthe test. The bit is the ID of the configuration used.

Session

1st-party



ContentSquare

ContentSquare is a solution which aggregates usage and frequency data to improve user experience.

Category

Name

Description

Expiration(i.e. when the cookie is deleted from your device)

Partytype

Analytics

_cs_c

This cookie is used to store cookie consent preferences.

1 year

1st-party

Analytics

_cs_cvars

This cookie is used to record custom variables.

Session

1st-party

Analytics

_cs_id

This cookie contains Content Square’s user identifier.

1 year

1st-party

Analytics

_cs_mk

This cookie is used for the Google Analytics and Adobe Analytics integrations.

30 minutes

1st-party

Analytics

_cs_s

This cookie contains the number of pageviews within the running session for Content Square Solution.

30 minutes

1st-party



Google Analytics Cookies

Google Analytics is a web analytics service provided by Google, Inc. Google Analytics sets cookies in order to allow us to evaluate and report on the use of our website. It is widely used across the web and all data is anonymised. These cookies help us to understand visitor behaviour and allow us to make improvements to better the user experience.

Category

Name

Description

Expiration(i.e. when the cookie is deleted from your device)

Partytype

Analytics

_dc_gtm_ UA-73032448-1

This cookie is used to throttle request rate. It is used to control the loading of the GA script tag.

1 minute

3rd-party

Analytics

_ga

This is the main cookie used by Google Analytics and it enables a service to distinguish one visitor from another. Any site that implements Google Analytics, including Google services, uses the ‘_ga’ cookie. Each ‘_ga’ cookie is unique to the specific property, so it cannot be used to track a given user or browser across unrelated websites.

2 years

1st-party

Analytics

_gac_73032448

This cookie contains campaign related information for the user. These come from Google Analytics and are used by advertisers to measure user activity and the performance of their ad campaigns.

3 months

3rd-party

Analytics

__utma

This cookie keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred. Google Analytics uses the information from this cookie to calculate things like Days and Visits to purchase.

2 years

3rd-party

Analytics

__utmb

The B and C cookies work together to calculate how long a visit takes. __utmb takes a timestamp of the exact moment in time when a visitor enters a site, while __utmc takes a timestamp of the exact moment in time when a visitor leaves a site. __utmb expires at the end of the session. __utmc waits 30 minutes, and then it expires. __utmc has no way of knowing when a user closes their browser or leaves a website, so it waits 30 minutes for another pageview to happen, and if it doesn’t, it expires.

30 minutes

3rd-party

Analytics

__utmc

The B and C cookies work together to calculate how long a visit takes. __utmb takes a timestamp of the exact moment in time when a visitor enters a site, while __utmc takes a timestamp of the exact moment in time when a visitor leaves a site. __utmb expires at the end of the session. __utmc waits 30 minutes, and then it expires. __utmc has no way of knowing when a user closes their browser or leaves a website, so it waits 30 minutes for another pageview to happen, and if it doesn’t, it expires.

Session

3rd-party

Analytics

__utmt

This cookie is used to store the number of service requests made on the website. This information can be used for various purposes such as analysing service usage, optimizing resource allocation, or monitoring service performance.

10 minutes

3rd-party

Analytics

__utmz

This cookie keeps track of where the visitor came from, what search engine you used, what link you clicked on, what keyword you used, and where they were in the world when you accessed a website.

6 months

3rd-party

Analytics

__utmx

This is a Google Analytics Experiment cookie used for A/B testing of different versions of a web page.

18 months

3rd-party

Analytics

__utmxx

This cookie is used to determine the expiry of experiments a user has been included in.

18 months

3rd-party

Analytics

_ga_PCGB3MYLJC

This cookie is used to distinguish unique users as well as unique sessions from a single user.

2 years

1st-party

Analytics

_gcl_au

This cookie persists Google Ads information in a first party cookie so that conversions can be attributed outside the landing page.

3 months

1st-party

Analytics

_gid

This cookie is used to register a unique ID that is used to generate statistical data on how the visitor interacts with the website. The difference between this and _ga cookie is the cookie expiries.

1 day

1st-party

Analytics

_gat

This cookie, used by Google Analytics, is used to throttle the request rate thus limiting the collection of data on high traffic sites.

1 minute

1st-party

Analytics

_gat_tealium_0

Similar to the original _gat cookie, this is used to throttle requests to Tealium to help increase efficiency.

1 minute

1st-party

Analytics

_gat_UA-…

Similar to the original _gat cookie, this is used to throttle requests to Google Analytics to help increase efficiency.

1 minute

1st-party

Analytics

_gd#############-…

This cookie is used by Google Analytics to collect information about how visitors interact with our site.

2 years

1st-party

Analytics

sis_ga_xxxxx_0

This cookie is used by Google Analytics to store information about user interactions on the site.

2 years

1st-party

Analytics

sis_ga_xxxxx_0_gid

This cookie is an extension to the original and stores unique value for each page that a user visits.

1 day

1st-party



We may use Google Analytics for the following purposes:

  • Remarketing (showing our ads on third-party websites). Canon and third-party vendors, including Google, use cookies to inform, optimise and serve ads based on someone's past visits to our website.
  • Google Display Network Impression Reporting. Canon and third-party vendors, use cookies to report how our ad impressions, other uses of ad services and interactions with these ad impressions and ad services are related to visits to our site
  • Google Analytics Demographics and Interest Reporting. Canon use data from Google's Interest-based advertising or 3rd-party audience data (such as age, gender and interests) with Google Analytics to inform our marketing strategy.

In addition, to ensure compliance with the General Data Protection Regulation (GDPR) and address the use of Google Signals on our websites, we want to clarify how we handle user data in this context. Canon Europe utilizes Google Signals, a feature provided by Google, to collect aggregated and anonymized data from users who have opted into personalized ads on Google services. This data creates more comprehensive and insightful reports, helping us better understand our audience's interests and behaviour. We do not collect or process personally identifiable information (PII) through Google Signals. We respect your privacy and always strive to uphold the highest data protection standards.

Further information on data protection in connection with Google Analytics can be found in the Google Analytics Help (https://support.google.com/analytics/answer/6004245)

Visitors can opt out of Google Analytics & Display Advertising by managing your setting here.

Eloqua cookies

When you first visit a Canon Website, a third-party cookie from eloqua.com is stored in your browser. This cookie is then used to track the pages that you visit during your session. Whilst the cookie may be used across many sites, the information collected on Canon Website is visible only to Canon and is not shared with any third parties including Eloqua or other users of the Eloqua system.

Although this cookie does not contain any personal information about you specifically, if you choose to fill out a form on our site then we will link your personal information (including but not limited to what operating system you are using, IP address, cookie information, time stamp, and clickstream information) to the browsing information associated with the Eloqua cookie on your browser. This information is only gathered while you are on Canon Website but cannot and will not gather information about other third-party sites that you have visited.

We then use this information to improve our service to you such as choosing how we communicate with you (subject to your consent) and tailoring the content of our communications to you to include information that reflects the interest that you have shown in the content of our web pages, or by choosing offers or promotions that we think may interest you and to improve how we respond to your needs.

Category

Name

Description

Expiration(i.e. when the cookie is deleted from your device)

Partytype

Functional

ELQSTATUS

This cookie gets dropped automatically and simply contains the value ‘OK’.

2 years

3rd-party

Functional

ELOQUA

This cookie contains a Globally Unique Identifier (GUID), a randomly generated string of characters and numbers that is used to identify visitors to our site.

1 year and 1 month

3rd-party

Analytics

sfdc-stream

Tailor advertising to better match Users interests through advertising channels and social networks.

3 hours

1st-party



SmartAssistant

SmartAssistant is an application that is used to help visitors decide the best product for their needs.

Category

Name

Description

Expiration(i.e. when the cookie is deleted from your device)

Partytype

Functional

smartassistant-cid

This cookie collects data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads.

1 year

1st-party

Functional

smrt42-qa*

This cookie contains the user product selections. It stores information on the selections that the user has chosen whilst going through the product selector.

Session

1st-party

Functional

smrt42-pg*

This cookie stores the ID of the selector page currently visible. It helps track and remember the specific page or section of the website where the product selector is being used.

1 hour

1st-party

Functional

smrt42-rp*

This cookie holds information on the specific results page once all steps in the selector are complete.

Session

1st-party

Functional

smrt42-fin*

This cookie acts as a flag indicating final result page on the product selector.

Session

1st-party

Functional

smrt42-co*

This cookie also acts as a flag indicating that a click out was done by the user on the product CTA button.

5 minutes

1st-party



Tealium

TealiumiQ is a tag management system used by Canon to manage the technology used across our website, such as our analytics tools, survey tools, marketing, testing & targeting tools.

Tealium AudienceStream is a customer segmentation and action tool, we record the actions users take within a visit to the website to help enrich our usage understanding on our website. We use this information to improve your experience with personalised, relevant and targeted content. We use Tealium AudienceStream across our platforms and mobile applications, this allows us to stitch your behaviour across all these platforms so your experience is tailored to no matter what Canon environment you are viewing from. We are able to personalise your online experience with Canon even prior to registering an online account with us and your personalised website experience will not be lost if you register an online account with us at a later date.

Category

Name

Description

Expiration(i.e. when the cookie is deleted from your device)

Partytype

Analytics

teal_audiences

This cookie stores the mercury code of products based on Purchase/Driver Download/Product Registration.

1 hour

1st-party

Analytics

teal_canonid

This cookie keeps track if the domain has Canon ID.

1 year

1st-party

Analytics

teal_b2b_page_list

This cookie stores the last visited b2b page list for click to call functionality.

1 hour

1st-party

Analytics

teal_printers

This cookie stores the mercury code of products and product name based on Purchase/Driver Download/Product Registration.

1 hour

1st-party

Analytics

teal_products

This cookie is used to display the potentially owned products by a user through their interactions in Support and CPS.

1 month

1st-party

Analytics

UTAG_MAIN

The utag_main cookie is a cookie set by Tealium to enable us to use their tag manager solution.

The utag_main cookie is a 1st-party cookie provided by Tealium. This cookie is used to record a time stamp of when you visit to our site has started, the number of pages you have viewed, the number of visits you have had to our site and a unique ID.

This information is used within our analytics tools to enrich the data we’re collecting about your visit on the website to help us understand our visitors usage of the site to provide a better user experience.

1 year

1st-party

Analytics

tealium_segments

This cookie stores a value that we assign to you based on your activity on the website, this activity is the pages you view, your frequency of viewing the site and particular actions that you take while viewing our website. We use this activity to place you into a particular audience criteria so we can personalise and tailor your experience on our website to be more relevant & personal to you to give you an overall better online experience with us.

1 year

1st-party



Google reCAPTCHA

Google reCAPTCHA is a website security service that helps protect our site from spam and abuse. It uses advanced risk analysis techniques to tell humans and bots apart. Website visitors may be asked to interact with Google reCAPTCHA to verify they are a legitimate user.

Category

Name

Description

Expiration(i.e. when the cookie is deleted from your device)

Partytype

Functional

PREF

NID

HSID

APISID

SID

These are essential site cookies, used by the google reCAPTCHA. These cookies use a unique identifier for tracking purposes.

2 years

3rd-party



Ipsos

We use Ipsos on our website to conduct surveys and collect data to understand consumer behaviour, market trends, and public opinions. This data is then analyzed and used to gather insights for further optimisations.

Category

Name

Description

Expiration (i.e. when the cookie is deleted from your device)

Party type

Analytics

pages

This cookie counts the pages visited by user as part of the criteria set when determining when to serve the questionaire.

Session

1st-party

Analytics

ipsosrandomvalue

This cookie is used to determine every 4th user through a random number generation.

Session

1st-party

Analytics

ipsossurvey

This cookie indicates whether IPSOS Survey popup should be shown to the user. Duration is content managed.

30 Days if cookie is accepted or 1 Day if it is rejected.

1st-party



6 Sense

6sense is a sales and marketing platform that provides us with the necessary insight to serve personalised marketing content to our visitors. The tool uses cookies to collect website analytics and IP data, which can then be used to optimise marketing and digital advertising campaigns.

Category

Name

Description

Expiration (i.e. when the cookie is deleted from your device)

Party type

Advertising

6suuid

This cookie is a third-party unique identifier for the visitor that is managed by 6sense.

2 Years

3rd-party

Advertising

_gd_visitor

This cookie is a unique identifier for the visitor that is specific to the website, and will remain unique for the duration of the cookie.

2 Years

3rd-party

Advertising

_gd_session

This cookie is a unique identifier for the visitor’s session on the website. Used to correlate page views and activities to a single browsing session on the website. It will remain unique for the duration of the cookie.

4 Hours

3rd-party

Advertising

_gd_svisitor

This cookie is a long lived unique identifier of this visitor on the website. It is either correlated to the 6suuid or a unique value, and can be changed during the lifetime of this cookie.

2 Years

3rd-party

Advertising

_an_uid

This cookie is a unique identifier for the purposes of running 6sense Creative Ads.

1 Week

3rd-party



Canon-europe.com 'share' tools

If you 'share' Canon-europe.com content with friends through social networks, such as Facebook and Twitter, you may be sent cookies from these websites. We don't control the setting of any third-party cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

Links from Canon-europe.com to third party websites

Canon cannot be responsible for the cookies used on any third-party website that is linked or referenced from canon-europe.com and its sub-domains.

Third-party cookies

When you visit a page on Canon-europe.com and its sub-domains you may be sent cookies from third-party advertisers. These include, but aren’t limited to, Facebook, LinkedIn and Amazon. You may also be sent cookies from websites which contain embedded content (for example YouTube or Maporama). You can manage the settings of these cookies here or you check the respective third-party websites for more information about their cookies and how to manage them.

Further information about cookies

If you'd like to learn more about cookies in general and how to manage them, visit http://aboutcookies.org/, please note that we can't be responsible for the content of external websites.