Easy Service Plan

Easy Service Plan is a packaged service offering a choice of installation, training, support and maintenance that includes parts and labour.

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Keep your printers, scanners and fax devices running smoothly

Gain peace of mind, safeguard quality and ensure your equipment is in full working order with Canon’s Easy Service Plan.

Your business can work more efficiently, backed by a comprehensive product cover through a range of service packs. These include installation and training, as well as fixed contracts for printer maintenance and repair. From the comfort of your own office Canon can support you with on-site repair or on-site maintenance.

Our first-class expertise can support imagePROGRAF large format printers, imageFORMULA scanners, i-SENSYS laser printers, and imageRUNNER multi-functional printers & fax devices.

Note: These are countries where Easy Service Plan (ESP) is currently available. The ESP offer and conditions may vary depending on the country.

What we offer

Maintenance and repair pack

Solve faults over the phone via the Canon Service Desk – if unresolvable, a qualified service engineer will visit onsite by the next business day*.

Return-to-base/exchange pack

Desktop printers and scanners can be returned and repaired at no additional cost, if the faults cannot be resolved over the phone*.

*The Easy Service Plan offer and conditions may vary depending on the country.

Training and Installation pack

Full installation and basic training provided on use of functions and features of your product*.


Expert service

Our service desk and qualified engineers are highly skilled and experienced.

Professional approach

A structured support process ensures all reported issues are rectified efficiently, for smooth business operations.

Proven service tools

Our staff use tried and trusted tools to keep your business equipment in full working order.

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Make your business run more smoothly with expert Business Services.