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Operating System Information

Canon understands that our customers may often choose to upgrade their existing operating systems and technologies which may have been supporting previously purchased Canon products.

Before doing so, Canon always recommends that our customers consider whether or not their Canon product will continue to function with the new intended upgraded operating system.

In general, at the point of the launch of each new operating system, Canon will have already determined exactly which products will be supported and this will be communicated via our support websites.

Canon takes those decisions in the knowledge that the production of drivers and software support comes at a direct financial cost. So, while Canon certainly respects our customer’s choice to decide to upgrade technologies, Canon cannot guarantee that older Canon products will continue to be supported by the new operating system.

Please note, Canon recommends that you check the compatibility status of your product before you upgrade your operating system.

Mac OS X Compatibility

To view the compatibility of your product with your Mac OS X operating system, please select your product and use the filters to tailor your selection as required. If your product is supported, you can download and install the driver. You will also be able to view other available content such as software, user manuals, firmware and FAQs.

Check my Mac OS X compatibility >

Announcements

macOS 10.12 (Sierra) Important Announcement

We would like to make our customers aware that Canon Inc. Headquarters in Japan have announced a number of compatibility issues with the new Operating System macOS 10.12 (Sierra) which will affect a selection of our products and software packages (please see below for a full list of affected models).
If you own an affected product or software item listed below, then we strongly advise that you do not upgrade your operating system until confirmation of full functionality has been provided.

Canon is planning to provide further information by the end of September and we apologise for any inconvenience this will cause.

Affected Products and Software

Camera Software

The software items that are experiencing compatibility issues with macOS 10.12 (Sierra) are listed below -

Camera Window DC
EOS Utility 2
EOS Utility 3
Map Utility

PIXMA products

PIXMA MG Series



PIXMA MG2140PIXMA MG3140
PIXMA MG5450
PIXMA MG6650
PIXMA MG2150
PIXMA MG3150
PIXMA MG5540
PIXMA MG6840
PIXMA MG2240
PIXMA MG3240
PIXMA MG5550
PIXMA MG6850
PIXMA MG2250
PIXMA MG3250
PIXMA MG5640
PIXMA MG6851
PIXMA MG2440
PIXMA MG3540
PIXMA MG5650
PIXMA MG6852
PIXMA MG2450
PIXMA MG3550
PIXMA MG5740
PIXMA MG6853
PIXMA MG2540
PIXMA MG3640
PIXMA MG5750
PIXMA MG7140
PIXMA MG2540S
PIXMA MG3650
PIXMA MG5751
PIXMA MG7150
PIXMA MG2545S
PIXMA MG4140
PIXMA MG5752
PIXMA MG7540
PIXMA MG2550
PIXMA MG4150
PIXMA MG5753
PIXMA MG7550
PIXMA MG2550S
PIXMA MG4240
PIXMA MG6140
PIXMA MG7740
PIXMA MG2555S
PIXMA MG4250
PIXMA MG6150
PIXMA MG7750
PIXMA MG2940
PIXMA MG5140
PIXMA MG6240
PIXMA MG7751
PIXMA MG2950
PIXMA MG5150
PIXMA MG6250
PIXMA MG7752
PIXMA MG3040
PIXMA MG5240
PIXMA MG6340
PIXMA MG7753
PIXMA MG3050
PIXMA MG5250
PIXMA MG6350
PIXMA MG8140
PIXMA MG3051
PIXMA MG5340
PIXMA MG6440
PIXMA MG8150
PIXMA MG3052
PIXMA MG5350
PIXMA MG6450
PIXMA MG8240
PIXMA MG3053
PIXMA MG5440
PIXMA MG6640
PIXMA MG8250




PIXMA MX



PIXMA MX360
PIXMA MX435
PIXMA MX515
PIXMA MX884
PIXMA MX374
PIXMA MX454
PIXMA MX524
PIXMA MX885
PIXMA MX375
PIXMA MX455
PIXMA MX525
PIXMA MX894
PIXMA MX394
PIXMA MX474
PIXMA MX534
PIXMA MX895
PIXMA MX395
PIXMA MX475
PIXMA MX535
PIXMA MX924
PIXMA MX410
PIXMA MX494
PIXMA MX714
PIXMA MX925
PIXMA MX420
PIXMA MX495
PIXMA MX715

PIXMA MX434
PIXMA MX514
PIXMA MX725





PIXMA iP



PIXMA iP100
PIXMA iP2702PIXMA iP4840
PIXMA iP7240
PIXMA iP110
PIXMA iP2840PIXMA iP4850
PIXMA iP7250
PIXMA iP1100
PIXMA iP2850PIXMA iP4940
PIXMA iP8740
PIXMA iP2700
PIXMA iP3600PIXMA iP4950
PIXMA iP8750




PIXMA Pro



PIXMA Pro-1
PIXMA Pro-100
PIXMA Pro-10S
PIXMA Pro9000 MarkII
PIXMA Pro-10
PIXMA Pro-100S
PIXMA Pro9500 MarkII




PIXMA TS



PIXMA TS5040
PIXMA TS6040
PIXMA TS8040
PIXMA TS8053
PIXMA TS5050
PIXMA TS6050
PIXMA TS8050
PIXMA TS9040
PIXMA TS5051
PIXMA TS6051
PIXMA TS8051
PIXMA TS9050
PIXMA TS5053
PIXMA TS6052
PIXMA TS8052
PIXMA TS9055
PIXMA TS5055







PIXMA MP



PIXMA MP230
PIXMA MP270
PIXMA MP282
PIXMA MP495
PIXMA MP250
PIXMA MP272
PIXMA MP490

PIXMA MP252
PIXMA MP280
PIXMA MP492





PIXMA iX



PIXMA iX6540
PIXMA iX6840
PIXMA iX6850
PIXMA iX7000
PIXMA iX6550







PIXMA G



PIXMA G1400
PIXMA G2400
PIXMA G3400





PIXMA E



PIXMA E404
PIXMA E464
PIXMA E484
PIXMA E564
PIXMA E414
PIXMA E474
PIXMA E514

MAXIFY Products

MAXIFY iB



MAXIFY iB4040
MAXIFY iB4050
MAXIFY iB4140
MAXIFY iB4150




MAXIFY MB



MAXIFY MB2040
MAXIFY MB2340
MAXIFY MB5040
MAXIFY MB5340
MAXIFY MB2050
MAXIFY MB2350
MAXIFY MB5050
MAXIFY MB5350
MAXIFY MB2140
MAXIFY MB2740
MAXIFY MB5140
MAXIFY MB5440
MAXIFY MB2150
MAXIFY MB2750
MAXIFY MB5150
MAXIFY MB5450
MAXIFY MB2155
MAXIFY MB2755
MAXIFY MB5155
MAXIFY MB5455

Scanners

CanoScan



CanoScan 5600F
CanoScan 9000F
CanoScan 9000F MkII




Cano ScanLiDE



CanoScan LiDE 110
CanoScan LiDE 210
CanoScan LiDE 220
CanoScan LiDE 700F
CanoScan LiDE 120


imagePROGRAF (iPF) Products

iPF PRO



PRO-1000PRO-2000PRO-4000PRO-4000S
PRO-6000S






iPF



iPF510
iPF755iPF840iPF6450
iPF605
iPF760iPF850iPF8300
iPF610
iPF765iPF5100iPF8300S
iPF650
iPF770iPF6300iPF8400
iPF655
iPF780iPF6300SiPF8400S
iPF670
iPF785iPF6350iPF8400SE
iPF680
iPF815iPF6400iPF9400
iPF685
iPF825iPF6400SiPF9400S
iPF750
iPF830iPF6400SE

Mac OS X 10.11 (El Capitan) Information

Apple have announced that Mac OS X 10.11 (El Capitan), the new version of their operating system, will be released on 30 September 2015. For more detailed information about the features and update process, please visit the El Capitan preview page.


To view your product's compatibility status with all operating systems including Mac OS X 10.11 (El Capitan), please select your product and use the filter to select your desired operating system.


Please note, Canon recommends that you check the compatibility status of your product before you upgrade your operating system.

30 September 2015

Mac OS X 10.11 (El Capitan) compatibility information for Large Format Printers (LFP) including imagePROGRAF devices

Important Notice [PDF, 159KB]

5 November 2014

imageRUNNER, imageRUNNER ADVANCE and imagePRESS Compatibility Information

Important Notice [PDF, 230KB]


Windows Compatibility

To view the compatibility of your product with your Windows operating system, please select your product and use the filters to tailor your selection as required. If your product is supported, you can download and install the driver. You will also be able to view other available content such as software, user manuals, firmware and FAQs.

Check my Windows compatibility >

Announcements

Windows 10 Information

Microsoft have announced that Windows 10, the new version of their operating system, will be released on 29 July 2015. This will be a free upgrade for current users of Windows 7, Windows 8, Windows 8.1 and Windows Phone 8.1 devices. For more detailed information about the Windows 10 update process, please visit the Microsoft Q&A page

To view your product's compatibility status with all operating systems including Windows 10, please select your product and use the filter to select your desired operating system.

27 July 2015

Windows 10 compatibility information for imageRUNNER and imageRUNNER ADVANCE devices

Important Notice [PDF, 249KB]

24 June 2014

Are you planning to upgrade your product from Windows XP to a newer version of Windows?

Windows XP Announcement

18 October 2013

Windows 8.1 - Compatibility information for i-SENSYS, imageRUNNER, iR, imageRUNNER ADVANCE and imagePRESS

Important Notice [PDF, 257KB]


Linux Compatibility

PIXMA Printers and All-In-Ones, Scanners, i-SENSYS Laser Printers and All-In-Ones, Laser Fax Machines & Personal Copiers

Canon currently only provides support for PIXMA products and the Linux operating system by providing basic drivers in a limited amount of languages.

These basic drivers may not encompass the full range of functionalities for all printer and all-in-one products but they will allow basic printing and scanning operation.

Linux drivers are not supplied as part of Canon’s installation CD-ROM and these are instead made available via our support area. Please select your product and filter the results based on language and operating system.

Canon does not offer specific after care support for Linux related issues beyond the provision of the initial drivers.

Check my Linux compatibility >


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