Transforming Customer Experience & Operational Excellence in the New Normal
Adapting to our new world: Learn how to enhance your customer experience and operational efficiency by transforming your information workflows
Organisational Transformation - Danny Mekic
Transforming Information and Customer Communications - Robert Buijs
Mastering Customer Experience through CX - Sander Wilmink
Achieving Operational Excellence - Floris Dansen & Gerard Verdonschot