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Where to find your serial number

The location of your serial number varies between different Canon products. The serial number is a combination of numbers and/or letters, without spaces or special characters. Please ignore any numbers or letters that appear in brackets.

If your product is not listed below, try our Business Serial Number page for further information.


The serial number for your imageRUNNER will be a sequence of 8 alphanumeric characters.

You can locate the serial number using the [123] button or printed on a label on the machine, as explained in the instructions below.

  • Using the [123] button:

Please follow the instructions below to obtain the serial number:

  1. Turn on the machine and press the [123] button highlighted in the image below.

  2. Depending on the machine type, the serial number will be displayed on the first screen.

or after selecting [Check Device Configuration] and clicking [OK].

  • Location on the machine:
  1. You can find the serial number printed on a label on the back of the machine near the power cable.
  2. On certain machines it can also be found on a label under the glass plate of the scanner (please lift the lid of the scanner to see it).

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