IT spending has undergone a fundamental reshuffle in the last couple of years, as organisations managed an initial sudden shift to remote working, and then moved to reconfigure plans to better reflect the ‘new normal’. For many, this means implementing a long-term commitment to remote or hybrid working, where employees move between multiple working locations. Organisations are investing heavily in enterprise software that supports a ‘location-agnostic’, 'digital business' approach which allows staff to be equally productive whether they’re sitting together or miles apart.
Considerations that, in the past, may have been low down the list of priorities are now vying for significant proportions of IT budgets. These new directions are likely to continue to change in order to support new working environments as they evolve.