Canon European Warranty System Information

In the event that a Canon product develops a fault, our customers are covered by the Canon European Warranty System (EWS) which ensures that the fault is resolved free of charge for a limited period of time after purchase (terms and conditions apply).

The EWS is comprised of two different service offerings and the offering that is applicable to you is determined by your location and the product you have purchased.

Return To Base EWS:
For most Canon consumer products, a Return To Base service is offered. If a product develops a manufacturing fault during the warranty period then it must be returned to a Canon approved repair facility where it will be repaired free of charge by Canon authorised technicians. Your product will be returned to you when the repair is complete.

On-Site EWS:
For eligible Laser and Inkjet products (in selected countries only), an On-Site service is offered. Please refer to the On-Site terms and conditions below to view the list of eligible products.

If an eligible product develops a manufacturing fault during the warranty period then On-Site Warranty service will be provided in one of the following ways:

  • On-Site Repair (via technician)
  • On-Site Exchange (via courier)

If On-Site terms and conditions are not listed below then our On-Site service is not available in your country. In this instance, only Return To Base warranty service will be provided.

To access the specific warranty information for your country, please view our warranty country selector page.

Applicable models for Canon On-Site Warranty

Please be aware that if your product is not listed below then it is not eligible for an On-Site warranty, only a Return To Base Warranty is provided.

European Warranty System (EWS) member countries offering Canon On-Site warranty:

AustriaBelgiumCzech RepublicDenmarkFinland
FranceGermanyHungaryIrelandItaly
LuxembourgThe NetherlandsNorwayPolandPortugal
SwitzerlandSlovakiaSpainSwedenUK

 

Select a product range below to jump to the applicable models

MAXIFY
PIXMA
i-SENSYS Single Function Printer
i-SENSYS Multifunction Printer
i-SENSYS Fax
imageRUNNER
imagePROGRAF     


On-Site Exchange

MAXIFY Printer 
MAXIFY iB4050MAXIFY iB4150
MAXIFY MB5050MAXIFY MB5150
MAXIFY MB5155MAXIFY MB5350
MAXIFY MB5450MAXIFY MB5455


On-Site Repair

PIXMA Printer 
PIXMA Pro 1 
imagePROGRAF 
imagePROGRAF PRO-1000 
i-SENSYS Fax 
i-SENSYS FAX-L3000i-SENSYS FAX-L3000IP
i-SENSYS Single Function Printer 
i-SENSYS LBP151dwi-SENSYS LBP212dw
i-SENSYS LBP214dwi-SENSYS LBP215dw
i-SENSYS LBP251dwi-SENSYS LBP252dw
i-SENSYS LBP253xi-SENSYS LBP312x
i-SENSYS LBP3360i-SENSYS LBP351x
i-SENSYS LBP352xi-SENSYS LBP5100
i-SENSYS LBP5360i-SENSYS LBP613Cdw
i-SENSYS LBP653Cdwi-SENSYS LBP654Cx
i-SENSYS LBP6650dni-SENSYS LBP6670dn
i-SENSYS LBP6680xi-SENSYS LBP6750dn
i-SENSYS LBP6780xi-SENSYS LBP710Cx
i-SENSYS LBP712Cxi-SENSYS LBP7200Cdn
i-SENSYS LBP7210Cdni-SENSYS LBP7660Cdn
i-SENSYS LBP7680Cxi-SENSYS LBP7750Cdn
i-SENSYS LBP7780Cx 
i-SENSYS Multifunction Printer 
i-SENSYS MF411dwi-SENSYS MF416DW
i-SENSYS MF418xi-SENSYS MF419x
i-SENSYS MF421dwi-SENSYS MF426dw
i-SENSYS MF428xi-SENSYS MF429x
i-SENSYS MF512xi-SENSYS MF515x
i-SENSYS MF522xi-SENSYS MF525x
i-SENSYS MF623Cni-SENSYS MF628Cw
i-SENSYS MF631Cni-SENSYS MF633Cdw
i-SENSYS MF635Cxi-SENSYS MF724Cdw
i-SENSYS MF728Cdwi-SENSYS MF729Cx
i-SENSYS MF732Cdwi-SENSYS MF734Cdw
i-SENSYS MF735Cxi-SENSYS MF4660PL
i-SENSYS MF4690PLi-SENSYS MF5840dn
i-SENSYS MF5880dni-SENSYS MF5940dn
i-SENSYS MF5980dwi-SENSYS MF6140dn
i-SENSYS MF6180dwi-SENSYS MF6530
i-SENSYS MF6540PLi-SENSYS MF6550
i-SENSYS MF6560PLi-SENSYS MF6580PL
i-SENSYS MF6680dni-SENSYS MF8030Cn
i-SENSYS MF8040Cni-SENSYS MF8050Cn
i-SENSYS MF8080Cwi-SENSYS MF8180C
i-SENSYS MF8230Cni-SENSYS MF8280Cw
i-SENSYS MF8330Cdni-SENSYS MF8340Cdn
i-SENSYS MF8350Cdni-SENSYS MF8360Cdn
i-SENSYS MF8380Cdwi-SENSYS MF8540Cdn
i-SENSYS MF8550Cdni-SENSYS MF8580Cdw
i-SENSYS MF9130i-SENSYS MF9170
i-SENSYS MF9220Cdni-SENSYS MF9280Cdn
imageRUNNER 
imageRUNNER C1225iF 

IMPORTANT:

We recommend checking the exact warranty conditions for your model with your local contacts as local restrictions may apply.

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