Our tiers
Multi-point check servicing for your EOS camera is available in 2 tiers:
EOS Service - Standard
- Cleaning of the image sensor, mirror*, focus screen*, external LCD surfaces and camera body.
- Checking of moving parts (buttons, dials, latches), operation of hot shoe, internal flash, memory card insertion and removal, lens attachment and removal, camera/lens communication, operation of terminals and sockets, internal error messages, tightness of external screws, video functions. Exposure and shutter speed are also checked by performing an image test.
- Verification of camera shutter count and firmware version. Updating of firmware if applicable and requested by you.
EOS Service - Premier
Includes everything in the Standard service plus:
- Pixel mapping for hot or dead pixels.
- AF adjustment to default value using a Canon tool lens, or focus match camera focus to your own lens.**
*Not applicable to EOS R series products.
**When requesting an EOS Service – Premier, customers must specify whether they require AF adjustment to the default value or focus matching to their lens. They must also provide the applicable combination of camera bodies and lenses. If it is unclear which option is required, PSCs must contact the customer for clarification. This service is not applicable to EOS R System or EOS M series products.