The sensor is the heart of your camera and one of the key factors in image quality. The sensor can attract dust and dirt when lenses are changed - so it’s essential to make sure it’s clean and working perfectly.
Sensors are very sensitive and cleaning them safely and effectively requires considerable experience and expertise. But keeping your sensor in pristine condition can save you hours of touching up images, to remove the blotches that are caused by dust. This job is done to the highest professional standards, by fully trained Canon specialists, for an affordable single payment.
The Sensor Clean & Check service includes cleaning of the imaging sensor, mirror*, focus screen*, external LCD surfaces, and the camera body.
*Not applicable to EOS R System or EOS M series products.
Please note that due to the nature of dust on sensors, there is no warranty on this service. You are advised to ensure that the body cap is fitted when the camera is sent for cleaning and to check image quality as soon as it is returned.
If a fault is identified with your product during your requested Maintenance Service, the Canon Professional Service Centre will contact you to either request a copy of your proof of purchase to validate your Canon warranty (if not already provided) or, if your product is no longer covered by its Canon warranty, to discuss chargeable repair options (i.e., fixed-price repair, repair limit, or time and cost estimate).
The countries listed below are the locations of our Professional Service Centres (PSC). Each PSC services products for the following countries:
| Model | UK - £ | DE - € | FR - € | IT - € | ES - € | SE - SEK | ||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Ex Vat | Inc VAT | Ex Vat | Inc VAT | Ex VAT | Inc VAT | Ex VAT | Inc VAT | Ex VAT | Inc VAT | Ex VAT | Inc VAT | |
| EOS Full Frame Sensor | 43 | 51.60 | 50 | 59.50 | 50 | 60 | 50 | 61 | 50 | 60.50 | 526.40 | 658 |
| EOS APS-C Sensor | 34 | 40.80 | 40 | 47.60 | 40 | 48 | 40 | 48.80 | 40 | 48.40 | 420.80 | 526 |
| EOS R Full Frame Sensor | 43 | 51.60 | 50 | 59.50 | 50 | 60 | 50 | 61 | 50 | 60.50 | 526.40 | 658 |
| EOS R APS-C Sensor/EOS M | 34 | 40.80 | 40 | 47.60 | 40 | 48 | 40 | 48.40 | 40 | 48.40 | 420.80 | 526 |
Prices listed:
CPS Members can take advantage of the Fast Track turnaround times appropriate to their membership level and applicable products.
Service and repair prices, process and form. Before sending your product for service or repair, please read our service and repair process.
Enhance the performance of selected Canon EOS, Cinema EOS and XA/XF cameras and lenses to tell more compelling stories.
If you’re in a hurry, we offer While-You-Wait sensor cleaning and faster service and repair turnaround times.
Keep your equipment fully operational with a choice of product care packages, including cleaning, checking and adjustments.
Maintain your equipment in peak condition, expand its storytelling capabilities or get it repaired with Canon’s expert services.
Members get access to CPS Priority Support, both locally and at major events; a priority Fast Track repair service; and — depending on your level of membership — free back-up equipment loans plus return shipping and discounts on maintenance. They can also enjoy exclusive members’ offers.