SOLUTIONS

Customer Communications

Deliver exceptional customer experiences, differentiate from the competition and empower business users to create personalised customer communications for all channels.
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Customer Communications

OVERVIEW

Canon’s Customer Communications Solutions

We help organisations implement customer communications solutions that underpin their customer experience strategy by leveraging omnichannel communications, automating processes and enabling on-demand communications.

The benefits of Customer Communications Solutions

Our cost-effective solutions speed up time to market, enable personalised omnichannel communications by unifying data silos and improve productivity for business users through secure automated processes.

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    Increase Customer Loyalty

    Produce better, more personalised communication, improve customer satisfaction and loyalty.

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    Consistent Branding

    Provide consistent and unified communications across channels, improving brand perception.

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    Improved Productivity

    Automated business process management boosts productivity and efficiency, and enabling on-demand communications.

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    Faster Time to Market

    Act faster by improving business collaboration and integrating and unifying information into a single view of the customer.

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    CASE STUDY

    Dutch Employee Insurance Agency increases customer satisfaction with tailor-made communications

    UWV transformed its digital and multichannel communications by tailoring messages to customers’ preferred channels and automating processes to save time, achieve a business cost reduction and minimise errors. Read more about how this Netherlands-based agency improved customer satisfaction whilst increasing efficiency.

    Market Insight

    Improve customer experience by delivering strong customer communications
    5 best practices by Kaspar Roos of Aspire

    Discover why customer communications is crucial to success in today’s market and how to strengthen your approach.

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    NEED HELP?

    Learn more about how your business can benefit from our Customer Communications Solutions