Customer Communications

Deliver exceptional customer experiences, differentiate from the competition and empower business users to create personalised customer communications for all channels.
Work professional using customer communications


Canon’s Customer Communications Solutions

We help organisations implement customer communications solutions that underpin their customer experience strategy by leveraging omnichannel communications, automating processes and enabling on-demand communications.

The benefits of Customer Communications Solutions

Our cost-effective solutions speed up time to market, enable personalised omnichannel communications by unifying data silos and improve productivity for business users through secure automated processes.

  • Increase Customer Loyalty

    Produce better, more personalised communication, improve customer satisfaction and loyalty.

  • Consistent Branding

    Provide consistent and unified communications across channels, improving brand perception.

  • Improved Productivity

    Automated business process management boosts productivity and efficiency, and enabling on-demand communications.

  • Faster Time to Market

    Act faster by improving business collaboration and integrating and unifying information into a single view of the customer.


    Dutch Employee Insurance Agency increases customer satisfaction with tailor-made communications

    UWV transformed its digital and multichannel communications by tailoring messages to customers’ preferred channels and automating processes to save time, achieve a business cost reduction and minimise errors. Read more about how this Netherlands-based agency improved customer satisfaction whilst increasing efficiency.

    Market Insight

    Improve customer experience by delivering strong customer communications
    5 best practices by Kaspar Roos of Aspire

    Discover why customer communications is crucial to success in today’s market and how to strengthen your approach.

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    Learn more about how your business can benefit from our Customer Communications Solutions